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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Good Sales Job

Rob Martin was friendly, not pushy or arrogant and I really like that in a car salesman. I am very happy with my purchase and hope to have the vehicle for many years to come. Chris was great with the financing and everything was done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman at Ford Duncan

Excellent service!!! Very happy with our purchase. Everone at dealership was great. Happy with the service department as well. Rob was friendly and showed he cared.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AWESOME

They made my childhood dream car a reality thanks I now own a MUSTANG LIGHTNING BLUE " and thanks also helping out a first time buyer like me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying a car could not have been easier!

This was by far the best experience I have ever had buying a car. Eli and the sales managers Ryan and Don along with Chris, the finance manager, were nothing short of outstanding. From the outset Eli worked to find a way to get my business and partnered with Ryan, the sales manager, to convince me they would make it worth my while going to Duncan to buy the car from them. The trip was well worth it. Eli picked me up in an amazing Ford F150 and drove me to his dealership where I got to play with two of my favourite cars, the Ford Focus ST and the Ford Focus RS! Chris, the finance manager, then worked out a great plan for me and I drove home in probably the nicest car I have ever owned, a 2016 Ford Focus ST! If you're in the market look no further! Thank you Island Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

We worked with Taylor and Chis to buy a 2017 Ford Fusion. They were both professional, knowledgeable, friendly and helpful. We love the car, the price and the service. We would recommend them to our friends and family, and others we don't know yet. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing staff

Sandra went above and beyond to ensure I had the perfect vehicle for me! She even came back after leaving for the day because I had been delayed at meetings, so that I could pick up my vehicle instead of having to wait until the next day. Friendly, courteous and helpful. The rest of the team Dan and Ryan, thank you for helping me get my new to me vehicle. Island Ford staff were straightforward, helpful and completely focused on finding me a vehicle that filled all my requirements and wish list.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They had an great service.

Went to there for my first car purchase, which is a 2009 Toyota Corolla. Services are great, especially Sandra who helped a lot. Totally will go back in the future. Nice Job island ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service

Sandra was amazing. She understood my needs and she guide me in the right direction to get my new car. I am very happy with my new vehicle. Super economic in gas and environment friendly. I can’t be happier. Love, love, love my new car. Thank you Sandra! Janice :D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Island Ford made it happen for me!

I stopped in at Island Ford because I needed a truck for work. I was greeted by Dallas Hill, who was ready to listen to my needs, and before I knew it we were testing out a beautiful f 150, which I can proudly say is in my driveway right now. I highly recommend checking them out at Island Ford if your looking for a vehicle. Great staff who really make you feel right at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience buying a vehicle through Jesse Hockin

Jesse Hockin at I sland Ford assisted us in buying a car. He was very pleasant and professional, courteous and knowledgeable regarding the vehicles. Answered all our questions, and continued after the sale to answer any questions we still had concerning the vehicle we purchased. If you’re car shopping we would recommend that you stop in at Islam Ford and ask for Jesse!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.