Skip to main content

Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Simple and Quick

We knew what we wanted and our transaction was smooth, quick and easy. We saw the vehicle on the website, Called Rick and he set us up with Dave. Vehicle was inspected,detailed and ready for us to drive home... Thank you Island Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Taylor made a great effort to show us the vehicle, he came in on his day off as well😊would recommend him. He was friendly and answered all my questions. He drove a hour each way to show us the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic service - again!

This is the fourth vehicle I have got into with Dave's assistance. His service, attention to detail and overall care for his customers is second to none. He is the reason I am loyal to Ford trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service

What an absolute great experience it was purchasing our first brand new vehicle. Dave made the process fun and enjoyable, I would not hesitate to recommend him to anyone. If your in the market for a new or used vehicle go see Dave Faithfull!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, easy to deal with

I found the perfect truck for my needs, and Taylor was very professional, yet funny and personable. Above and beyond service, as well as a follow up/check in, a week later. Would and have recommended Island Ford.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Great friendly service. Very accommodating, and helpful with all of our needs! Went to all the lengths to make sure our new vehicle was what we wanted and took care of the vehicles inspection needs after purchase, quickly, and efficiently!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of Ford Focus

Purchased a Ford Focus through island ford and had a great experience with Taylor! He was super knowledgeable, and spent time ensuring that we were satisfied throughout the entire purchase process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best prices and customer service on the island

Sandra Jurcic and Ryan were amazing to deal with. Sandra was so knowledgeable and got us the price we needed to purchase our new car. Fast, friendly and professional team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience at Ford Duncan

I appreciate your commitment Rob in helping me locate, and deal with the purchase of our new family vehicle. Robbie and I go way back, and he was a kind caring professional throughout the entire process. I have several friends in the car business and I will always go to Rob Martin first. Thank you very much for making the experience a positive one. Your professional character, and hard work made the whole deal happen - thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good reasons why they're #1 in BC!

Our initial reception was very prompt and pleasant, without our feeling we had been pounced on! Rob Martin was sincere, conversant, and cared about us as people, as opposed to just pushing for his next sale. The atmosphere of the shop was clean, efficient, friendly, and relaxed. After the interview we were given dealer plates and test drove the car for the rest of the day! None of this 20 min ride with the salesman looking over your shoulder. Trust level was stellar! (They serve good coffee in their comfortable reception/waiting area.) Once the deal was made, we were taken to the finance and insurance offices to take care of all the paperwork. All on site! No running to the bank or the licencing/insurance offices. Bonus - we are thrilled with our purchase! Thank you for fighting for us too, Rob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.