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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Happy with my new jeep

I needed a new vehicle short notice, and Keegan at Island Ford was very helpful and willing and able to find something to suit my needs and lifestyle. He was also very upfront and honest. Thankyou!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Another good experience.

The first person I met at Ken Evens Ford in the early 1990's was a very young David Faithfull. Through a few changes in the dealership owners, Dave has remained faithful to the product and my wife and I have purchased about 20 ford vehicals with Dave's assistance. He has always been an honest broker and helped us out on many occassions. Fortunately, Fords vehicals have never let me down and I give Dave credit for always steering me to the right product. My wife and I couldn't ever consider a vehical purchase without Dave. He can't retire till I no longer have a drivers licence . Richard Marr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my experience has always been great!

I have dealt with Dave for many years. He has always been accommodating and professional. weather I was looking to buy a vehicle or needing to have questions answered about functions on my existing vehicles. I never consider going to anyone else as I have always been totally satisfied with the service and attention that I have received from Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dave is great

My husband and I have bought a few vehicles off Dave Faithfull over years. Each time Dave has been warm, honest and genuine. I would recommend buying a car from Dave anyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dave Faithfull is the best

Dave is the only guy I will deal with. He makes the whole vehicle buying process so easy! I will always recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A++++

Can't even say enough about Dave great guy great to do business with and plan for future purchases you won’t be disappointed 10out10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

That was easy!

If you are looking for a stress free experience purchasing your next vehicle I would highly recommend Dave Faithfull at Island Ford. Dave's years of experience really shows , thanks for making the process of getting us into a new truck so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Attentive service, congenial and knowledgeable!

What can you say about "Dave Faithful" that has not been said countless times! He has always gone the "extra mile" to ensure quality and consistent service needs are met. I have know Dave since 2008, through a mutual friend, and purchased(and leased) several vehicles from him. I have driven down to Duncan from Courtenay, and it has always been worth the drive. Dave is always there with a friendly smile, a warm hug for my wife and knows the names of my dogs....how can you beat that. He is definitely an asset to Island Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

Sandra, Brian and Chris have always made our car/SUV purchases A+ Great Team, no BS and Fast! Thx Island Ford Merry Xmas and. Happy New Year

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first car

Jesse Hockin was our salesman, he was friendly, knowledgable and patient. He pointed me in the right direction of the car best suited for my needs and took time showing multiple options. Both Chris and Ryan worked with us regarding the finance and got me a really good deal considering I had no credit history. This is the 4th car we have bought from Island Ford, we would recommend them to all our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.