Blaise Alexander Ford of Mansfield

Very pleasant, service advisor was very professional and helpful.

Provided with a brand new vehicle for the weekend as recall repairs took longer than expected

I took my Expedition to have routine service done along with a few repairs to the running board and fuel door. They were upfront that the extended warranty may not cover the repairs but they will do everything they can. After they placed multiple calls with the warranty company they were able to get my $2000+ repairs covered by the warranty. The repairs themselves were done very quickly. The only knock I have on the experience is that they don?t have guest Wi-Fi that I could work on and the building gets poor cell service so my hot spot struggled.

I had a great experience with all the customer service and mechanics

Service was fast. Personally we're very friendly Facility was very nice

Would definitely buy here again. Staff was very friendly and helpful.

Extremely helpful sales staff. Truly customer centric service. Certainly will continue to recommend Blaise Alexander Ford of Mansfield to others.

Good customer service financial services great as well

Disappointed in the service I received. I decided to try Blaise Alexander because they are close to my work and I could drop off the car instead of taking time off to go to the garage local to my home for a simple oil change. When i picked the car up, the seat was moved so far forward I couldn't get in, I think it's just good customer service to put the seat back where it was (or as close as you can get) when you are done moving the car. Also, they didn't vacuum the car. It may just be me, but every garage I've ever gone to has vacuumed as part of the oil change service. They advertise a multi point inspection where one of the points is to check all fluid levels (specifically saying windshield wiper fluid). Two days later, needed to use the wiper wash and it was empty...guess they didn't check that fluid. I wonder what else they say they check but actually don't? Also charged me $134.00 for an oil change and tire rotation, i guess i paid for convenience but i definitely did not get my money's worth! I just don't have the confidence in this dealership, I think I will take a day off work next time I need an oil change.

Friendly, prompt service. I?ll be sure to return for my next service appointment.