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Courtesy Volvo Cars of Scottsdale

(1,244 reviews)
Visit Courtesy Volvo Cars of Scottsdale
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (833) 918-4892 (833) 918-4892
Used (866) 822-0214 (866) 822-0214

Reviews

(1,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Volvo Cars of Scottsdale from DealerRater.

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It’s pretty organized for the customer.

It’s pretty organized for the customer. It’s very clean and I’m probably gonna be buying another car soon with the same person that sold me a car 3 years ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had such a positive experience, and we can't wait to assist you again in the future! Thank you for choosing Courtesy Volvo of Scottsdale. Jeremy Sarnataro - General Manager - (480) 291-5107

as always, excellent service, Rick is awesome Excellent

as always, excellent service, Rick is awesome Excellent customer service. I wouldn't not take my car anywhere else for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We’ll be sure to pass your appreciation along to Rick. See you next time at Courtesy Volvo of Scottsdale! - Jeremy Sarnataro - General Manager - (480) 291-5107

How Volvo Saved Our Daughter’s Life — A Grateful Mom's

How Volvo Saved Our Daughter’s Life — A Grateful Mom's Story We bought our first Volvo from Courtesy Volvo in Scottsdale in December 2024, and Cooper in Sales was fantastic. From the start, he was kind and patient—never once did I feel pressured to make a purchase. He took the time to understand our family, making the whole process easy and comfortable. Not long after getting the Volvo, our 17-year-old daughter was in a terrible accident. I’ve attached a picture from after the accident. She wouldn’t have survived if she had been driving one of our other cars. Thanks to Volvo’s safety features, she did. I genuinely believe she wouldn’t be here today if she had been in any other vehicle. Volvo saved her life. After the accident totaled our car, I spoke with Dana in Finance, who treated me like family. She was so understanding and kind that I even told her, “I have to give you a hug when I meet you!” When we returned to buy a new Volvo, Dana and Cooper went above and beyond. They clearly explained the prices of two different cars, and although the dealership could have made more on the first one, they honestly suggested the second one, saving us thousands. Once we made our choice, Gary in Finance took his time going over the contract with us. He made sure we understood everything without rushing, which really put us at ease. If you think a Volvo is too pricey, think again. For us, it wasn’t just a car—it saved my daughter’s life. I’m incredibly thankful for Cooper’s care, Dana’s kindness, and Gary’s patience. The team at Courtesy Volvo truly cares about their customers. Thank you, Cooper, Dana, and Gary, for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Jodie, thank you for sharing your heartfelt story with us. We're so grateful to hear that the safety features of a Volvo made such an impact and that our team at Courtesy Volvo of Scottsdale was there for you every step of the way. Your kind words about Cooper, Dana, and Gary mean a lot to us! Jeremy Sarnataro - General Manager - (480) 291-5107

Jud and the Team in the Service Dept.

Jud and the Team in the Service Dept. were very informative on our recent repair request. Especially when it comes to our loaner transportation needs, and the value of service and repair being done, Jud is always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Clyvonne, we're delighted to hear that Jud and the Service Team at Courtesy Volvo of Scottsdale provided you with informative and valuable service. Thank you for sharing your experience! Jeremy Sarnataro - General Manager - (480) 291-5107

Horrible experience.

Horrible experience. Andrew and Martin made a deal with me. I was waiting for the next steps and could not reach them. Found out they got a slightly better offer and made another deal disappearing on me. And then continue to send me more marketing/sales mails about upcoming sales events. So repulsive!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Judd is very responsive and knowledgeable.

Judd is very responsive and knowledgeable. The service is always high quality and they provide transportation to and from your home as required

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Judd and the team at Courtesy Volvo of Scottsdale provided you with responsive, high-quality service. It's great to know our transportation options were helpful, too! Thank you for sharing your experience. - Jeremy Sarnataro - General Manager - (480) 291-5107

Steve David was exceptional and easy to work with!

Steve David was exceptional and easy to work with! In fact, everybody was very helpful and low pressure which made our buying experience very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Steve David and the team at Courtesy Volvo of Scottsdale made your buying experience comfortable and pressure-free. Thank you for sharing this positive feedback! -Jeremy Sarnataro - General Manager - (480) 291-5107

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is

Vivianette sales Rep at Courtesy Volvo of Scottsdale, is a great salesperson, very knowledgeable. kind, professional, and courteous, as she's very attentive to your goals as what your looking for in a vehicle. and very thorough, one of the best representatives i've had the pleasure to meet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Vivianette provided such a knowledgeable and attentive experience at Courtesy Volvo of Scottsdale. Thank you for sharing your positive feedback, and we hope you enjoy your new vehicle! - Jeremy Sarnataro - General Manager - (480) 291-5107

I was lied to and was coming from out of state.

I was lied to and was coming from out of state. Would definitely not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had annual service done on my xc60.

Had annual service done on my xc60. Service was thorough and prompt. Very easy process and Jud was attentive as usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we're delighted to hear that Jud and the team at Courtesy Volvo of Scottsdale provided you with attentive service for your XC60. Thank you for sharing your experience!