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Southland Dodge

(1,643 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (985) 746-3370 (985) 746-3370
Used (985) 746-3531 (985) 746-3531
Service (985) 746-3277 (985) 746-3277

Reviews

(1,643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southland Dodge from DealerRater.

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It was a great purchased!

It was a great purchased! The Southland dodge staff was very nice and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ed, Here at Southland Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ashley, and it was a pleasure having you at the dealership. We appreciate your review!

Southland Dodge Service Department is always excellent!

Southland Dodge Service Department is always excellent! The customer service there is amazing, I will always recommend Southland Dodge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chloe, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I love when I can walk in for some service and walk out

I love when I can walk in for some service and walk out about 30/35 minutes later!.. Staff is very friendly ♥️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Stacey, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

I have been a loyal Ram owner for the past 15 years.

I have been a loyal Ram owner for the past 15 years. About 3 years ago my ABS module went out( yes I did not have ABS for 3 years, good thing insurance didn’t find out). When this first happened CDJR dealer in different state(I’m active duty military) placed back order or so I thought. I dealt with Mopar directly and for three years the other service department on this issue. I was about to be done with CDJR products. However, I decided to see if Southland could assist. The parts department, the service department, and mostly my service advisor got part in and installed within 4 months..😳. .My truck now works as designed and as I purchased… thank you for valuing you costumer and the products you serve!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Takes forever for parts to come in and app are two plus

Takes forever for parts to come in and app are two plus weeks out once parts arrive.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, Joseph, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Southland Dodge’s service department provided excellent

Southland Dodge’s service department provided excellent and timely service and a very professional atmosphere.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Neil, and for taking the time to leave us this wonderful feedback!

First time there as my wife usually brings in the Van.

First time there as my wife usually brings in the Van. Every one was very nice and helped when needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

The experience was awesome,friendly an satisfied to the

The experience was awesome,friendly an satisfied to the fullest ,and fast approval with very nice salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

My experience with Southland was amazing.

My experience with Southland was amazing. This was my second purchase. It was totally worth the drive. From top to bottom, the staff was great. I would recommend anyone looking for a new are used vehicle to check them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Southland Dodge Chrysler Jeep Ram are glad to have you as a customer.

Experience was amazing!

Experience was amazing! They helped get me in what I wanted without over paying for it!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks, Corinne, for sharing about your experience with Southland Dodge Chrysler Jeep Ram. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!