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Bob Allen Ford-Ottawa

(121 reviews)
Visit Bob Allen Ford-Ottawa
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–5:00pm 7:00am–6:00pm
Wednesday 9:00am–5:00pm 7:00am–6:00pm
Thursday 9:00am–5:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 431-4705 (877) 431-4705
Used (877) 438-0917 (877) 438-0917
Service (877) 438-9538 (877) 438-9538

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Allen Ford-Ottawa from DealerRater.

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Found what I wanted on internet, called and got DJ by

Found what I wanted on internet, called and got DJ by phone, set up visit for a drive, and had a great sales experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We purchased a Ford F150 from Bob Allen Ford in Ottawa

We purchased a Ford F150 from Bob Allen Ford in Ottawa last week. Probably the best buying experience we have had. We worked with DJ Johnson and he was very helpful and knowledgeable. Would highly recommend them for a great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We purchased a vehicle recently from Bob Allen

We purchased a vehicle recently from Bob Allen Ford-Ottawa. We had a great experience working with Gabriel Carter as he listened to our ideas as to what we wanted and showed us options available. The entire staff, from sales to processing to service departments, have always been professional and courteous. Thank you to Gabriel and Bob Allen Ford-Ottawa - we are enjoying our car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gregg and the service dept.

Gregg and the service dept.at BOB ALLEN FORD in OTTAWA KANSAS ARESOME great customer service trust Greg and the service depth with my Vehicle I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Loved my experience at Bob Allen!

Loved my experience at Bob Allen!! DJ was the best!! So helpful at getting me within my budget and something I really liked!! My Edge is such a good car for me!! Thank you DJ!! I highly recommend Bob Allen in Ottawa!! Ask for DJ!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great, friendly service.

Great, friendly service. Nice people. Don’t have to wait long. Fixed when told it would be fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

DJ are Jason are straight shooters….

DJ are Jason are straight shooters….best dealer in the 4states. Honest guys with reasonable pricing. Awesome car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased a Bronco there today.

Just purchased a Bronco there today. Worked with DJ and it was nice walking into a dealer and not feeling pressured. Thanks cowboy for all your help. Will be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a pre-owned Bronco Sport from Bob

We recently purchased a pre-owned Bronco Sport from Bob Allen Ford Ottawa for my wife. DJ, "the Cowboy" assisted us with the purchase. This may have been the easiest auto purchase that I have ever done! DJ made things easy to understand and clearly answered all of our questions. We are very happy with our choice of Bob Allen Ford Ottawa and DJ was awesome! Will us them again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I think they have improved a lot the last couple of

I think they have improved a lot the last couple of years. I have been going to you since I moved here. I do miss Don a lot as he was my salesman. Taylor is a huge asset to the company! And just met her sister, Page.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.