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Audi Fremont

(452 reviews)
Visit Audi Fremont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (866) 569-0884 (866) 569-0884
Used (866) 686-4095 (866) 686-4095
Service (866) 826-3613 (866) 826-3613

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fremont from DealerRater.

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Great customer service. Thank you for taking care of my...

Great customer service. Thank you for taking care of my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Lau, Thank you for choosing Audi Fremont! We are honored to receive your 5 star rating! We look forward to serving you again at your next visit! Best, Your Friends and Family at Audi Fremont

Dante and Samantha has made car buying experience less a...

Dante and Samantha has made car buying experience less a warzone, and more of a relaxing and pleasant experience. Dante has also provided excellent update throughout the ordering process, which took pretty long (not the fault of anyone), but happy that the delivery was at least 2 weeks faster than the delayed schedule. Thanks for being so patient in answering all of the questions, and generally being truthful and trustable to begin with (by not pushing unnecessary things and just look at things from the eye of the customer and not just from a seller trying to make profit) Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Leo, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that Dante & Samantha took great care of you throughout your entire purchasing journey! We absolutely appreciated your patience during the ordering process and are elated to know that Dante was transparent and communicative during the wait. We are truly grateful to have earned your business and we look forward to serving you for many years to come! Congratulations and enjoy every mile! Warmest regards, Your Friends and Family at Audi Fremont

The staff was friendly and efficient. My car was repaired...

The staff was friendly and efficient. My car was repaired and they kept in contact letting me what was to happen at every step. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello YThomas, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont

It was a great experience. Frank was very professional...

It was a great experience. Frank was very professional and the whole process was smooth and quick as well. I was able to get the car in 1.5 hr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Huanglf817, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

David de la Torre took care of me from start to finish...

David de la Torre took care of me from start to finish and took the time to explain recommended work. I was also offered a loaner, which made things more convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Our team at Audi Fremont is truly flattered to see your kind recommendations and appreciate your thoughtful compliments for David! With all of the automotive competition out there, it is wonderful to know that we delivered an outstanding service experience! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

Friendly and top quality service at a reasonable price....

Friendly and top quality service at a reasonable price. Antonio was very helpful and attentive and made sure we were well taken care of. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello VL, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont

Great service and communication , they were able to look...

Great service and communication , they were able to look in to my car and contact me to see wat I wanted to do about my sensors very helpful and respectful my advisor was Frank Santos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from Frank during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! All the best, Your Friends and Family at Audi Fremont

Courtesy and friendly staff, no longer time waiting for...

Courtesy and friendly staff, no longer time waiting for check in, comfortable waiting area, excellent service and return with nice and clean after the car service done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Joe took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Kind regards, Your Friends and Family at Audi Fremont

Consumer response

I love my Audi Q5, as long as I still own the car and definitely need your help to maintenance the car in good condition and Thank you all.

Joe and his staff are truly here to provide excellent...

Joe and his staff are truly here to provide excellent service. Great job by everyone for taking care of my car and getting me in and out promptly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Charles, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

We have purchased a Q5 and Q3 from this dealership and...

We have purchased a Q5 and Q3 from this dealership and are very happy with the service and dealing with everyone that works there. Everyone is very courteous and helpful. Frank Santos has been my service adviser several times and has done a excellent job every time I have brought my car in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Bob, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont