Reviews
Courteous representatives. Clean facilities.
Representative is courteous. Waiting room is clean. It wasn’t easy to make service appointment. I tried many times and finally got on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Winn Kia of Fremont team
Consistently Excellent Service
Quick Service, Staff attentive, Clean bathroom, and Snacks. Have been coming to this dealership for couple of years and services are consistent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Winn Kia of Fremont team
Wonderful Service department
Everything. Yet again, the service department continues to be fantastic to deal with. Both of the service advisors, Christine and Margie are a delight to interact with each time I've been here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful service experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Regards, Winn Kia of Fremont team
Fabulous buying experience.
The staff is very courteous and well informed about their vehicles. The entire purchase process was low pressure and a delight to accomplish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as courteous and well-informed. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Regards, Winn Kia of Fremont team
Winn Kia service is great
Christine and the service team came in above and beyod on all counts, checking warranties, gettkng our new EV battery in a frqction of the estimated time, with extremely friendly and patient explanations and attention. The BEST TEAM
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out Kelly! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Regards, Winn Kia of Fremont team
Replace outer molding at bottom of car
They were able to tell me what it would cost and how long it would take to repair my car. I appreciated the ride home and back to the dealership. Everyone involved was very helpful in explaining the process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Winn Kia of Fremont team
Taking Evie to Fremont Kia
Friendly service dept staff makes the visit to the dealership a breeze. Got the information as to what would be done so no surprises. We live closer to the San Leandro Kia dealership but after some lousy service, we now choose to drive to Fremont for our service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Winn Kia of Fremont team
first time service
first time taking my car to the service and all the steps were super fast and clear, got the attention I was looking for
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Regards, Winn Kia of Fremont team
good service.
the service is done very efficiently. the service person explains well the maintenance package. the waiting area facility can be improved to have more tables and chairs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Regards, Winn Kia of Fremont team
Great Service
The Service for my car war really quick, just took 2 hours and they have workstations where I could work until the service of my car was done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Winn Kia of Fremont team