Reviews
come see Heather for your next car purchase excellent
come see Heather for your next car purchase excellent customer service great prices great dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks again for leaving us this review and recommending Heather. We hope to be of service to you again in the future. Ravonda Price, Regional Customer Relations Manager 636.926.1528.
Jessie was a amazing salesperson.
Jessie was a amazing salesperson. He was informative and very helpful. It was a smooth transition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danni, thank you for your positive review. We're glad you found Jessie helpful in purchasing your new vehicle. If you have any further questions, please give us a call. We're always happy to help! Thanks again, Ravonda Price, Regional Customer Relations Manager, 636.926.1528
You guys gave me exceptional service, the salesman who
You guys gave me exceptional service, the salesman who helped me to purchase my car Jesse Miller and Mr Durban, thank you so much. Cathy P. Pelzps
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Kept the Van for 29 days and gave us back a broken car.
Kept the Van for 29 days and gave us back a broken car. Age discriminated and called us and our Van "Old". Charged us 1500.00. Gave us our Van with a door ajar, dome lights flashing, door alarms ringing, and warning lights on dashboard. Put on a part that won't work because their service dept. broke another part while installing an actuator that helped make the sliding door work. Then they claimed we knew the other door part was broken and "lots of people pay for parts that won't work?!" Then wouldn't fix the Van. STAY AWAY!!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Little-bit-ofheaven. I want to speak with you in more detail about this matter, but I cannot locate your contact information by your username. Please reach out to Ravonda Price, Customer Relations Manager, at 636.926.1528. I look forward to speaking with you.
A Good Experience
Chris (salesman) and Arick (manager) were very polite, knowledgeable, personable, and helpful! :)
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Autumn, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Arick and Thomas did a great job and got into my new car.
Arick and Thomas did a great job and got into my new car. In and out in under 2hrs. This is my second time shopping with them and I would definitely recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Price of the car as told to me ended up being $1,000.
Price of the car as told to me ended up being $1,000.00 more that where it started. My fault for missing it. The "salesman " I had did not speak very good English. Not his fault, it was the way it was. So after being badgered by some type of manager over my trade in. It was time to deal with the finance pressure cooker. It seems like these people start out all nice and full of conversation, that is until they realize that you will not sign on to their warranties, service packages, gap insurance.... Then it turns into "sign and initial, were done here"! They cannot wait to boot you out of their office.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi Altima Tim; I cannot locate your customer profile by your DealerRater user name. When you have a moment, please call Ravonda Price, Customer Relations Manager, at 636.926.1528, so we can discuss this in more detail.
You know what. No need to discuss the happening at your dealership. It happened. It was not pleasant. My experience there was definitely one of the worst ive endured. For sure 1) I will never consider purchasing from your dealership. 2) I will never endorse your dealership. I wish you well.
I had an AMAZING experience with the agents at Napleton
I had an AMAZING experience with the agents at Napleton Hyundai. Thomas Mcafee was so helpful, cooperative and patient! He got me approved when no one else would and was willing to work with me by any means necessary! Him and his colleagues were more than considerate of my circumstances and worked tirelessly with me to ensure that I left with a vehicle! Not just any vehicle either. Thomas made sure that I left in a quality vehicle that had my complete satisfaction! I recommended ANYONE of any budget to come to Napleton Hyundai. They will work attentively with you to ensure that you leave out with the perfect car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Annon, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Kevin was awesome!
Kevin was very patient with us, it took so long for us to figure out if we could afford the car or not. We decided to get it , very happy with purchase, just wish the would have come off their price though! That was hard to cope with. Kevin and Alex and Arick and Matt were great thoughthough
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Aaron, we're happy you found our staff to be so supportive during your experience here at Napleton Hyundai. We hope you continue to choose us for all your automotive needs! Take care!
great experience
i had a great experience of the purchase of my new tucson i worked heather she was very transparent and made the process easy i highly recommended this dealership especially working with Heather
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.