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Napleton Hyundai, Genesis of Hazelwood

(1,395 reviews)
Visit Napleton Hyundai, Genesis of Hazelwood
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (314) 475-2288 (314) 475-2288
Used (314) 736-3965 (314) 736-3965
Service (314) 475-2383 (314) 475-2383

Reviews

(1,395 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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From the moment I walked in the door of the dealership, I

From the moment I walked in the door of the dealership, I was pleasantly greeted by Alyona. She was so easy to work with. She was very knowledgeable about the vehicle I was interested in and quickly took me out for a test drive. Once the pricing of the vehicle was negotiated, she guided me through the financing process. She made the process painless and went above and beyond with her customer service skills. I would highly recommend her to friends and family! I was evened surprised that she arranged to drive me home with my new vehicle since I was keeping the vehicle I came in with (it's a good 30-minute drive). Thank you again so much Alyona! You are the first car salesperson I've ever felt comfortable with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we appreciate you choosing Napleton Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Hazelwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My sales girl Alyona was so wonderful to my friend and I.

My sales girl Alyona was so wonderful to my friend and I. I needed a car as mine got totaled and she really went above and beyond for me. She made everything easy and comfortable and answered all of my questions. If I ever need another car in the future I will go back to Alyona.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

I would like to come on here a leave a review for Alyona.

I would like to come on here a leave a review for Alyona. I can in unsure of what I wanted and not looking to get anything today. But she was such a good sales woman that I ended up going home with a car I’ve never thought I could afford. I want to thank Thad he was so good at breaking down the finance and what I would pay. Great place to get a car from thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Alie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Alie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

My sales girl Alyona was amazing she as so kind and so

My sales girl Alyona was amazing she as so kind and so knowledgeable for her age. I loved working with her and I love my new car I highly recommend coming here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Thomas was very helpful and friendly.

Thomas was very helpful and friendly. Thank you Thomas, Thad, and the rest of Napleton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Selver, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Our experience with Alyona (sales) and Thad (finance) was

Our experience with Alyona (sales) and Thad (finance) was extremely easy and comfortable. Both of them seem very focused on customer satisfaction. Overall, it was a very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Alyona gave me my first car leased and helped to build my

Alyona gave me my first car leased and helped to build my credit even more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Hazelwood. Feel free to reach out to us if you need anything. Have a wonderful day.

Alyona was like a part of the family and got us what we

Alyona was like a part of the family and got us what we wanted for our daughter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff Alyona to be so supportive during your experience here at Genesis of Hazelwood. We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Good service and good people to work with.

Good service and good people to work with. Knowledgeable of the product. Would use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Good service and good people to work with. Knowledgeable of the product. Would use again.

Alyona was very helpful and responsive to helping me pick

Alyona was very helpful and responsive to helping me pick out a vehicle in minimal time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!