Napleton Hyundai, Genesis of Hazelwood

They are friendly and efficient with their work they make a good deal and work fast.

must go see Heather at napleton Hyundai amazing customer service great place beautiful new remodel almost done too

Jacob Flynn at napleton Hyundai is the man! Very professional and customer centered! Napleton is lucky to have him! I would recommend him to anyone buying a new ride. I’ll go back to him the next time I’m in the market for a new ride.

Car scalpers. They put MSRP on their ioniq 5/6 window stickers to get you in the sales building but then when you talk numbers they suddenly say they charge $5000 over MSRP because "thats the world we live in". They then tell fake stories about how how people buy cars from them and sell them in California for $70,000. This isn't 2021 anymore, these aren't limited edition cars, there are no shortages anymore. This is predatory, there's no reason to pay thousands above MSRP on a car that can't get the federal tax credit when you can get a Model Y directly from Tesla at MSRP with the tax credit and no dealership games. This is why manufacturers should be able to sell cars directly to consumer. Avoid this stereotypical sales slime dealership.

If you go get your car serviced and get a guy named Ricky, ask for someone different. He is so rude and condescending. I normally have a great experience at this dealership but not this time. The service writer wasn’t much better and they returned my car to me looking like a little kid had washed it. If I could give them zero stars I would.

Shelly Gowen of Napleton Hyundai is keeper! She made our service experience memorable. She reassured us in a timely manner from start to finish. This made our wait time mild. The Napleton dealership is clean, employees recognize your presence and there are treats and coffee available. We actually enjoy taking our car in as necessary. When we see the diversity of employees, it assures us of good business practices of this dealership.

I had to get a new vehicle after vehicle being totaled. I walked in and immediately I received Excellent Customer Service! I worked with Thomas and he was great! Quick response and made sure all of my needs were met for a new vehicle.

We bought a new 2023 Palisade in November and they still owe us $1000 from the transaction which has gone unpaid. I went up to the dealership about a month ago to collect the check. They didn’t have it. Said it needed two manager’s signatures. Conveniently, they didn’t have two sales managers in the building and told me they’d get it taken care of that day then mail it to me. Haven’t heard from them since. These guys are classic car sales crooks. Buy your Hyundai somewhere else, these guys can’t be trusted.

Great dealership from Julie and Jb at Napleton they helped me lot I give them 5 Stars ⭐️

The staff was very helpful and friendly did a great job of making the experience a positive one.