Reviews
Write a reviewHello everyone Im not posting this review to bash on
Hello everyone Im not posting this review to bash on annyone,im not even a complainer,but i would like you to know my story and see what you think. So i took my classic car to get a front end aligment so its a walkin basis so i get there at 12 noon and they told me it was to late,so i came back the next morning they took my keys and the gave me a story about the price had gone up from 79.99 to 100 dlls when they still have a huge sign that has 79.99 so i ageed and left it,so i get a call an hour later telling me there was something wrong with my bearings and if i wanted them to fix it and i told them no,i had replaced the whole front suspension,that was wierd,so he said ok well just align,so i get a call an hour later telling me it needed spacers for my aligment,and i said yes you probably do,so the guy gave me a price of 350 .dlls i told him noooo way ill go pick up the car,so i went and they wanted to charge me35.00 dlls to diagnose my car,i was thinking what did they diagnose the shims it needs?? so luckly they didnt charge me after seeing my frustration,so i took it to martin tire the aligned it for 120dlls and they never called me about shims or bearings.So thank you for taking the time to read my testamony and hopefully you make a huge u turn before you get to rise v auto,have a blessed day.
Hello everyone Im not posting this review to bash on
Hello everyone Im not posting this review to bash on annyone,im not even a complainer,but i would like you to know my story and see what you think. So i took my classic car to get a front end aligment so its a walkin basis so i get there at 12 noon and they told me it was to late,so i came back the next morning they took my keys and the gave me a story about the price had gone up from 79.99 to 100 dlls when they still have a huge sign that has 79.99 so i ageed and left it,so i get a call an hour later telling me there was something wrong with my bearings and if i wanted them to fix it and i told them no,i had replaced the whole front suspension,that was wierd,so he said ok well just align,so i get a call an hour later telling me it needed spacers for my aligment,and i said yes you probably do,so the guy gave me a price of 350 .dlls i told him noooo way ill go pick up the car,so i went and they wanted to charge me35.00 dlls to diagnose my car,i was thinking what did they diagnose the shims it needs?? so luckly they didnt charge me after seeing my frustration,so i took it to martin tire the aligned it for 120dlls and they never called me about shims or bearings.So thank you for taking the time to read my testamony and hopefully you make a huge u turn before you get to rise v auto,have a blessed day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
ALL THESE REVIEWS ARE BY PEOPLE WHO WORK THERE !
first of all, these reviews are BS. they are all from people who work there..and they all read the same--real buyers don't write reviews this way...the last thing they are interested in is customer service..although they have a "make offer" on their Ebay ad, they don't accept reasonable offers and don't respond period. Look elsewhere.
ALL THESE REVIEWS ARE BY PEOPLE WHO WORK THERE !
first of all, these reviews are BS. they are all from people who work there..and they all read the same--real buyers don't write reviews this way...the last thing they are interested in is customer service..although they have a "make offer" on their Ebay ad, they don't accept reasonable offers and don't respond period. Look elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great and Honest Dealer
Friendly and professional personnel. No gimmicks, only facts and fair price. Service is always fast and accurate. They have many options for different budgets and drivers.
Great and Honest Dealer
Friendly and professional personnel. No gimmicks, only facts and fair price. Service is always fast and accurate. They have many options for different budgets and drivers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Excellent customer service and very good prices. Definitely recommending to family and friends. This last visit was for my car service, but I have bought cara from this dealership without any problems.
Great Service
Excellent customer service and very good prices. Definitely recommending to family and friends. This last visit was for my car service, but I have bought cara from this dealership without any problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Rise V made buying my car a easy and simple process. Mr.Salias was very helpful in helping me find the car I was looking for. Overall great service and I highly recommend Rise V.
Great Service
Rise V made buying my car a easy and simple process. Mr.Salias was very helpful in helping me find the car I was looking for. Overall great service and I highly recommend Rise V.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service and very professional
I was able to buy a pre-own SUB. The associate was able to answer my questions and provide great customer service. The purchase was very smooth and professional!
Great customer service and very professional
I was able to buy a pre-own SUB. The associate was able to answer my questions and provide great customer service. The purchase was very smooth and professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend!!
Excellent customer service!! Staff is really friendly. Won’t hesitate to recommend, 100% satisfied with the way my loan process was handled. Really glad I came here.
Highly recommend!!
Excellent customer service!! Staff is really friendly. Won’t hesitate to recommend, 100% satisfied with the way my loan process was handled. Really glad I came here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and Friendly Dealer
Excelente service, fair price. I am so happy to find a place like RiceV they offer me many options to find the best auto and the right finance plan.
Honest and Friendly Dealer
Excelente service, fair price. I am so happy to find a place like RiceV they offer me many options to find the best auto and the right finance plan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall, and very trustworthy!
Great cars, great deals, amazing staff, very easy process, great financing options, I will buy every car I own from this family run business. I have had my used car for 3 years now and is still running great!
Great overall, and very trustworthy!
Great cars, great deals, amazing staff, very easy process, great financing options, I will buy every car I own from this family run business. I have had my used car for 3 years now and is still running great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Bad Customer Service
After contacting Rise V west dealer by phone and text on two (2) vehicles we wanted to see (identified to the dealer by the cars specific stock numbers), dealer said vehicles were there on-site. As such an appointment was made to see the cars for later in day. Upon arrival to dealership for appointment (after a 45-minute drive to get there), and repeatedly asking dealer for the target cars to see them, dealer (Raul) finally said that the cars were actually in their other dealership on east side and for us to go there instead (a 1-hr drive from there). Needless to say we left this dealership that obviously has no sense of professionalism nor regards to customer’s time.
Extremely Bad Customer Service
After contacting Rise V west dealer by phone and text on two (2) vehicles we wanted to see (identified to the dealer by the cars specific stock numbers), dealer said vehicles were there on-site. As such an appointment was made to see the cars for later in day. Upon arrival to dealership for appointment (after a 45-minute drive to get there), and repeatedly asking dealer for the target cars to see them, dealer (Raul) finally said that the cars were actually in their other dealership on east side and for us to go there instead (a 1-hr drive from there). Needless to say we left this dealership that obviously has no sense of professionalism nor regards to customer’s time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
