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Key GMC of Rochester

(530 reviews)
Visit Key GMC of Rochester
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2020 state dealer award
2020 consumer dealer award
New (603) 841-3257 (603) 841-3257
Used (603) 841-3184 (603) 841-3184
Service (603) 841-3370 (603) 841-3370

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key GMC of Rochester from DealerRater.

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The team is always pleasant and professional and took

The team is always pleasant and professional and took care of the issues as needed and were very prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership was easy to work with representatives

This dealership was easy to work with representatives were pleasant, and appointment time was easily made entering and exiting were smooth transitions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Shop is clean and mechanics are knowledgeable.

Shop is clean and mechanics are knowledgeable. Service advisors are also very helpful. Experience overall is great. I will continue to rely on them for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Key GMC of Rochester is a very low pressure laid back

Key GMC of Rochester is a very low pressure laid back dealership. I feel I got a good deal on the 2026 Sierra 1500 I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch, very quick on my oil change and tire rotation.

Top notch, very quick on my oil change and tire rotation. Very satisfied, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy to schedule appointment.

Very easy to schedule appointment. Great customer service. Highly recommend Key GMC! Definitely will be back as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always kept me aware of what was being repaired and the

Always kept me aware of what was being repaired and the expected time of completion. Very personable. Very professional. Kristy was also very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with us and had strong communication the whole way

Worked with us and had strong communication the whole way Great experience Dope Sick af

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was the best vehicle purchase experience I've ever

It was the best vehicle purchase experience I've ever had. Very kind, genuine crew of people. Made sure to help me with everything, even to get to know the vehicle before leaving the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They let me know every move before they did anything they

They let me know every move before they did anything they let me know the price and how long it would take

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.