Reviews
The team is always pleasant and professional and took
The team is always pleasant and professional and took care of the issues as needed and were very prompt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was easy to work with representatives
This dealership was easy to work with representatives were pleasant, and appointment time was easily made entering and exiting were smooth transitions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shop is clean and mechanics are knowledgeable.
Shop is clean and mechanics are knowledgeable. Service advisors are also very helpful. Experience overall is great. I will continue to rely on them for my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Key GMC of Rochester is a very low pressure laid back
Key GMC of Rochester is a very low pressure laid back dealership. I feel I got a good deal on the 2026 Sierra 1500 I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch, very quick on my oil change and tire rotation.
Top notch, very quick on my oil change and tire rotation. Very satisfied, thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy to schedule appointment.
Very easy to schedule appointment. Great customer service. Highly recommend Key GMC! Definitely will be back as needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always kept me aware of what was being repaired and the
Always kept me aware of what was being repaired and the expected time of completion. Very personable. Very professional. Kristy was also very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with us and had strong communication the whole way
Worked with us and had strong communication the whole way Great experience Dope Sick af
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was the best vehicle purchase experience I've ever
It was the best vehicle purchase experience I've ever had. Very kind, genuine crew of people. Made sure to help me with everything, even to get to know the vehicle before leaving the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They let me know every move before they did anything they
They let me know every move before they did anything they let me know the price and how long it would take
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
