Empire Ford Inc.

I had a great experience working with my salesperson, Jeremy. He went above and beyond to help me, especially given my situation with identity theft and the impact it had on my credit. I truly appreciate all the hard work—he made the entire process smooth and stress-free. His communication was excellent throughout. I’ve already recommended Jeremy to my friends and colleagues who are in the market for a vehicle so they can have the same great experience. Thanks again!

Ray and Roberto were great and made the whole process extremely easy for me!! Thank you guys so much!!

Excellent service. Sonja Goff professionally assisted me throughout the process. And the finance team, Roberto, everybody did a great job

Great place to buy a car they work with you and try any way they can to make it work

Very great service. It was my first time going to this dealership and it wont be the last. The gentleman that helped me look at my vehicle was very thorough. Thanks so much for the amazing help.

They let me drive around with an unregistered vehicle for almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them to Inform them it wasn’t registered. Soooooo they could have done the inspection sticker as you should

The staff was very helpful. They tracked down the car we wanted. The financial people were easy to work with too.

He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy.

Dishonest from the get go. Lies, lies and more lies. Zero communication. Total waste of time. Will never even consider a Ford… avoid this place. Kevin the manager is a fraud. Finance guy jut makes things up. This coming from someone with 830 credit score who had bought many many cars over the years. Avoid at all cost

Terrible service!!!!!! never get any type of service at this dealarship! My car was there for almost 3 months. First, they told me to get my car while waiting for parts to come in that was safe to drive. Once I got there the employee told me that my car was not safe to drive. They did not give a loaner during the period. Now the person that told me do not drive my car is no longer there doesn't work over there no more...now my car is back to safe to drive! After months where I had to purchase an old car to be able to go to work. They play games with customer; they do not care what the situation THEY CREATED case to me! Spoke to the Service director "Martin", and was blaming me of his old employee information gave to me. The rudest person I ever talked in my life!!! Never felt so mistreated! Costumer to them is only a cash symbol. Please do not do business with this company!!! Please dont!