Reviews
Was very happy with the professionalism of the staff. The...
Was very happy with the professionalism of the staff. The ease of working with them and lack of pressure. I left with a new to me car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review of Schomp Mazda. It was a pleasure doing business with you & we hope you enjoy your new (to you) car! :)
Attentive with a can do attitude
One of the best car buying experiences i have had! From the time I arrived until the time i drove off with my new CX-5 Sean Salansky took the time to find out what my needs where and i went above and beyond to make sure my expectations were met! Highly recommend Sean and the entire staff at Schomp Mazda.....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you so much! We are proud to hear this was one of the best car buying experiences that you have had. It sounds like the process went very smooth with the help of Sean. Enjoy!
I have been very satisfied with my experience at Schomp...
I have been very satisfied with my experience at Schomp Mazda thus far. Everyone I spoke with was knowledgeable, efficient and very helpful in explaining the process, thus making the car purchasing experience “painless”.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the detailed review. It looks like you found most of our employees to be very helpful during your visit with us. We hope you are still enjoying your Mazda. Please reach out if you need anything!
Whitney Wrasse is outstanding in her field,...
Whitney Wrasse is outstanding in her field, knowledgeable, personable, and accurate. My CX-9 was serviced perfectly and my experience was enjoyable. Thank you, Whitney.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jack, thank you for the review of Schomp Mazda & specifically Whitney. We are proud to know that she provided a knowledgable, genuine, and professional experience during your CX-9 service. We hope to see you next time!
Pleasant experience
Went to get a crossover SUV (CX9) and trade in my vehicle (Audi A4). They gave me a very fair price on my trade in. They had a vehicle in stock that was equipped the way we wanted and priced it competitively. Wasn't rushed at all and our salesman took his time and answered all our questions. This is the 3rd vehicle I've gotten from this dealership (2 when it was Shortline) and every buying experience was a good one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased 2020 CX-5
Sales member was knowledgeable, friendly and not pushing for the sale. Good trade in value on our vehicle, good value price on new 2020 CX-5. Showroom could use an update.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No integrity
Set up to buy a Mazda 3 over the internet- their one hour buying even though the commitment was made the day before took over 3 hours! Told I would get my plates in the mail- 2 months later I get a call that they needed my updated address- told them and 2 weeks later they have to have me come in to sign. 2 months after that I finally get my vehicle notice of registration- What were they doing? No integrity, they do not do what they said and cost me late fees and grief. Avoid this place as they obviously do not know what is needed! Happy with the car but never dealing with these clowns again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A comedy of errors- with absolutely no fun
A one hour sale became over 3 hours and I started with the online sale! They had to have me come back across town 2 months later because the address was not correct and promised the plates would be sent to me. Now 4 months later after I finally get a letter from Colorado about being able to get plates- why the delay? why the months of waiting? Schomp can't answer- they either do not know what they are doing or are unable to follow through with what they should do- a little honesty would go a long way in helping my disgust also!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we truly apologize your experience did not meet your expectations. I'd like to look into this situation for you and discuss further. However, I will need some more information to locate your customer records. Can you please reach out to me at your earliest opportunity at melanie.carlyon@schomp.com? Thank you, I hope to hear from you soon. Thank you, Melanie Carlyon, Schomp Mazda
Great customer service
Matt provided great customer service and made the process stress free. He worked hard to get me a deal better than my pre-qualification was. He was thorough and patient with me. I definitely would recommend Matt and Schomp Mazda for your next car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership provided a straight forward experience and did...
Dealership provided a straight forward experience and did not hide the ball. Price was good and staff was amicable. No problems, no complaints for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
