Schomp Hyundai

Great service from the sales department. Brandan Daniels was my sales associate - he was friendly and straightforward. He helped me with questions and some vehicle service issues after the sale as well

My comments are primarily about the service department which I found totally inconsiderate and arrogant. I had an 11:00 appointment to take my car in for a very minor service. When I arrived I was told they would need my car all day. I received no updates at all and my calls for updates were not returned. Until at 5:00 I got a text saying they needed to keep my car overnight. No apology. No "will this work for you?" The next day when they finally got around to serving my car, they worked on it for a maximum of 1.5 hours. I learned that all an appointment means is that there will be someone to check you in and put your car in the que - which likely includes cars from the day before. This is the total opposite of how Mazda eervice departments operates and treats customers. I will never take my car to Schomp Hyundai again for service. This also reflects on the sales department as I will not work with Schomp Hyundai at all in the future.

Great overall experience at Schomp Hyundai! Worked with Brandan Daniels to buy my new Venue. He is a chill, no pressure guy. There were a few minor glitches with receiving the document copies from the dealership, which were easily corrected. This was by far my best experience at a new car dealership. 😁

He was patient and never made me feel pressured. We had some some rough patches with paperwork, but that had nothing to do with him. Manuel bent over backwards to make up for the delays.

Excellent experience from start to finish. Highly recommend working with them. Love my new car.

Manuel helped get me out of a crazy BHPH/Car Hop trap and got me into a much nicer vehicle at a lower price, saving me thousands!

I have been a customer of Schomp dealerships for 20 years. I have always had great experiences with their sales and service. Schomp Hyundai was no different. They are professional and don’t waste your time. I scheduled an appointment and the car was prepped and ready for me to check out. I worked with Raphael. He was professional, thorough and answered all my questions. It was a very straightforward transaction and we ended up buying the car that evening. Would definitely recommend Schomp for your next purchase.

Went in with cash to buy a car. Was told my salesperson was off and come back and close with him in the morning. I offered to pay then and was declined. My salesperson text me later that his manager would not hold car. Went in with cash again and they went ahead and sold it financed to another customer. Terrible customer service and terrible communication

very good place to get good cars and great customer service as well. they always make sure to take good care of their customers

Sierra from sales handled customer's concerns very well when the service advisor couldn't actually find my appointment. I really appreciate her involvement and taking this matter to closure and got my service done immediately. Thanks to the sales team for making the purchase a wonderful experience overall better. It was nice to work with Atilla and Rafael who negotiated and patiently worked with me. I was working with Atilla 2nd time and he is someone I could trust in the center. Kamen explained us all the functions of the car in detail and we were very happy about it as it was almost the last hour of the day. The only negative is from HFS since as a customer you do want a stable APR% but they raised the APR just during my purchase which was disapppointing for me as you want the best deal and changing the rates only for a month is really shocking. I have raised this concern to them and is awaiting a resolution. Thanks all, keep up the good work.