Reviews
GREAT EXPERIENCE
Rich did a great job! If you want to have a great car buying experience go see Rich!! The dealership was clean and all the other associates were friendly also!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Rich was able to meet your needs. At our dealership, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
A Great Car Buying Experience
I just bought a 2018 Elantra from Jeffery and couldn't be happier! In fact, he helped us to buy a 2017 Santa Fe last April and we were so happy we didn't want anyone else to help us on our new car purchase this year! Checkered Flag is by far the best place I've ever purchased a vehicle. The no haggle pricing is a much better experience. I'd highly recommend Checkered Flag if you are in the market for a new vehicle. And be sure to ask for Jeffery, he'll make sure that you have a great car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, cwest. We are very happy to hear that Jeffery could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Second time around leasing
Jeffrey made turning in my first lease, which I got with him, and getting a new one quick and stress free. Great car, great price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely thank you for going out of your way to write this review about us. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
New Car Purchase
This is my 2nd car I have bought from Checkered flag. As usual, the experience was wonderful. Rich did a great job in helping me find exactly what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first and that Rich did a great job finding you exactly what you wanted in a car. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Pleasant, inviting and knowledgeable
Geoff gave an informed presentation on the merits of the Hyundai and VW as well as the financial options available. As a salesman, he was in the running for a car purchase from us: However, we selected a car from another manufacturer. It had nothing to do with his presentation that was top notch but more to do with the car comparison with other manufacturers "as we perceived the differences". We reviewed 9 manufactured, high end, 4 cylinder cars from Kia, Hyundai, Buick, Ford, Dodge, VW, Honda, Mercury and Suburu before making our difficult choice. The differences were miniscule and mind-boggling. Our last car purchase was in 2000. Everything was so different with far fewer choices than in today's time. We would definitely recommend that anyone who desires a new car .....give Geoff a chance. You won't be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review Michael! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag. Thank you so much for your business and please let us know if there's anything else we can do for you! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Jeffrey is the best!
Jeffrey was absolutely amazing, showed us every option from used to new on all of his lots, all available financing options and put us in the right car with the best package and stayed under the payment I wanted, he even paired my phone up with the blue tooth and showed me how to use all the extras in the car! WOW was he not only thorough he was understanding to my needs and really cared about me like family! I will be suggesting him and Hyundai to all my friends and I'm the GM of a local store in town and I have been telling ALL of my customers to go see him! The car speaks for itself and Hyundai is lucky to have him speaking for them! Thanks Jeffrey, your amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving this awesome review of our dealership. Jeffrey truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Extremely quick and helpful
Checkered flag is definitely the place to go to buy a car. I bought a Volkswagen Jetta from them a few years back and they made that a great experience as well. Hassle-free test drive of the car before I bought it. Now with my new Hyundai this was the fastest car buying process Ive had, only a couple hours. They were extremely helpful with my last-minute situation where I needed a new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
my 3rd car in 5 years
paul adam will and tom are allwell trained at their specialties in the car purchase process each were very helpful knowlegable and amicable the day went very smoothly with no anxious moments i also spoke with Geoff initally and he also was very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to leave this awesome review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I asked & Geoff delivered!
The dealership didn't have my Tuscon color on site. Geoff located the car and it was delivered to me in 6 days! DVLBLUE happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find an awesome vehicle for you. We would love to work with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Confortable experience throughout
Geoff did all the running around. We were able to stay with him throughout the process - no shuttling to multiple people and offices. He was eager to make the process as streamlined as possible. Best car purchase experience to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Geoff was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700