Reviews
great experience with Geoff
Geoff was a tremendous help. They have done a lot to make the experience no pressure. There still is a lot of paperwork but that's life
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. I will be sure to share the kind words with Geoff! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Checkered Flag Hyuandi / Jeff
My husband and I purchased a 2017 Hyundai Santa Fe from Jeff this past week. I have always hated the car buying process but wanted to share that we were very pleased with Checkered Flag and Jeff in particular. I love the no haggle pricing! We were able to identify the car we were interested in on the web site prior to going to the dealership and did research to confirm it was an excellent deal! Jeff was very knowledgeable and helpful! The process was actually enjoyable and we love our new to us Santa Fe! I don’t hesitate to recommend the Jeff and Checkered Flag combo!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michelle, we love hearing about customers who have a great experience at Checkered Flag Hyundai and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. I will be sure to share the kind words with Jeff. Please feel free to contact us if you have any questions on your new 2017 Santa Fe! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
No pressure....
Rich Jakubs went above and beyond. We came in looking at used vehicles we left with a better deal by getting a new vehicle... Thank you for your time and your patience he explained everything to us.... I have to say honestly it was a very very good experience working with Rich... To end even though the dealership was closing he still worked with us until we got everything completed so that my daughter could drive her SUV off the lot... To me that said a lot... Thanks again Rich...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this great feedback. We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Rich assisted you in such an efficient manner. Please feel free to contact us if you have any questions on the new SUV! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Pleasant experience with Chas the salesman
My husband and I have bought a few cars over the years but this was a very nice experience indeed! Chas made us feel comfortable and we bought the car we wanted. Highly recommend this dealership and Chas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review Claire. I'm very happy to hear about your positive experience with Chas. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
New Car Purchase
On Sunday afternoon, I stopped in the Checkered Flag dealership to discuss the purchase of a new and/or used car. Upon my arrival, I was greeted by Bob and he contacted Chas Engle who met with me. Chas is a great listener and he was presented me with a 2018 Hyundai Sonata product brochure. We discussed the various trim lines. Chas and I went for a test drive and his knowledge of the Sonata's features was superb!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great Experience
My experience with Chas Engle and the Checkered Flag Hyundai team buying my new Hyundai Elantra was great. Chas was friendly, personable, and even went the extra effort to find the color of the car that I desired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us David! We work hard to make sure our guests have an awesome experience. We will share your comments with Chas and we look forward to working with you again down the road. Congratulations on your new Hyundai Elantra! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Hyundai accent
Geoff with a G was great. Helped and didn't get mad when I changed my mind on cars at the last minute. I would recommend this dealer and dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving this awesome review of our dealership. Geoff truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Easy to work with and a very smooth process
I just purchased a vehicle at Hyundai Checkered Flag and my experience was so smooth. I was so worried about purchasing a new vehicle, but I found that I was able to get the vehicle I wanted with no stress at all. They walked me through the entire process and worked with my needs. I owned a Toyota for 18 years and was not sure if I could ever switch vehicles. Working with Chas, Bryan, and Hunter I had no hesitation going for my first Hyundai. I love my Santa Fe! Thank you again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this review, Gillian. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Helpful Experience
I felt as if everyone had my best interest in mind when i was being helped, now i have a car that I absolutely Love
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Solomon, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Excellent service
Chas was awesome. On the day I had planned to purchase, the vehicle I wanted had been loaned out on as demo to another potential customer. Chas was scheduled to leave around 4 that day but he stayed late and worked tirelessly to recover the vehicle. I really appreciate his service. My car rental was due back the next day and I was flying out of town for an extended period of time. I wanted to purchase a vehicle that day to avoid having to deal with this upon my return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us RJ! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Chas was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700