Reviews
Bying experience with Jeffrey (Jeff) was great
Jeff was great to work with and made purchasing a new vehicle a pleasant experience. This was my granddaughters first experience in buying a new car and Jeff covered every detail imaginable with her and me. This is the 2nd Hyundai I've purchased from Jeff at Checkered Flag and the next time I go back it will once again be Jeff who I will purchase it from. Thank You Jeff!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Checkered Flag Hyundai and it’s great to hear of your continued business. Jeff is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Until we have the opportunity to work with you and your family again, take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
BEST CAR BUYING EXPERIENCE
Geoff and Ed both provided a new car buying experience. This has been the most relaxed I have been in making a car purchase. Trade in value was more than expected. Truly a haggle free experience with no pressure at all to buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to write about your excellent experience at our dealership! Geoff and Ed are fantastic members of our team, so it is no surprise that they gave you an efficient and pressure free car-buying experience. Congratulations on your new vehicle! Take care, and we hope to assist you again soon. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Good Staff Service
Was very pleased with the staff. They were very polite, helpful, pleasant to talk to. The dealership was nice and clean. Adam was very helpful as our sales person and Jeffrey was very helpful with all the technology of our new car. Great guys to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us feedback on your latest purchasing experience at Checkered Flag Hyundai and Volkswagen. We're glad to hear that Adam, Jeffrey and the rest of the sales team were able to give you an overall positive experience. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
THE BEST DEALERSHIP IN VA.
I felt a very positive vib from the time I ealked in door. We got to almost meet everyone on that staff and it was a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this great review. I'm very happy to hear about your positive experience at Checkered Flag Hyundai and Volkswagen. Congratulations on your new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
MYEXPERIENCE
I did a lot of research and checkered flag had the best deal. My salesman was great and the finance officer I worked with was unbelievable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
Hello John and thank you for spreading the good word! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new car! I will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Good job all around
An over all great experience. A good group to work with We are enjoying both of our TUCSONS We are looking forward to a trip to family reunion soon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shirley and Al, thank you so much for this amazing review! We are glad to hear we were able to help you get into a new Tucson and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Jeff Griffin
Would recommend anyone who is wanting a new car to check out checked flag and get with Jeff. He goes above and beyond for his customers. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to write us this feedback, and also for the 5-star review! I will be sure to let Jeff know about your positive experience with him, as he is always happy to know how he can go above and beyond for the clients that he works with. Thank you for your recommendations and we look forward to assisting you again down the road! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Fast Simple Smart
Jeffrey Will and Lesley made my buying experience simple and quick. Total time in the dealership was 3 hours, 2 of which were at delivery and I could hv shortened it by checking out the website before visiting. Happy to join the Checkered Flag family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent feedback. It's fantastic to know that Jeffrey and Lesley were able to make your car purchase incredibly easy and simple. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Job well done Paul and Richard!
Kudoso to Richard and Paul for exemplary salesmanship in customer service. I walked into checkered flag with a budget and a must-have list looking for a used car. Richard pointed me to an excellent match. A beautiful 2014 Hyundai Sonata! Richard took the time to answer all my questions and to make me feel comfortable about the car. I went home to think about my purchase overnight and returned the next day. I went back the next day because I had decided I wanted the car. 8/18/2017 Paul help me complete my purchase. Paul was knowledgeable and answered all my questions. We went over all the details. Paul made sure I knew everything about my car and my warranty. I got an excellent car at a fair price! I would recommend Richard and Paul any day to anybody looking for a used or new car at Checkered Flag Hyundai. Thank you Paul, Richard, and Checkered Flag for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Marie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Checkered Flag Hyundai and that Richard and Paul were there to provide you with such exceptional service. Thank you again and congratulations on your Sonata. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Awesome experience, highly recommend
Great experience! Adam was awesome and a pleasure to work with. He made the process easy and enjoyable. If you are looking at getting a car, make sure to come here and ask for Adam! He will definitely take care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hannah, thank you for sharing your experience at Checkered Flag Hyundai with us. I am very glad to hear that Adam was able to show you his trademark customer service and make buying a car easy and enjoyable for you. Please don't hesitate to give us a call if you ever need anything! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700