Reviews
Leased a 2017 Tuscan SE
Chas was great to work with. My mother had a lot of questions and impatient. Chas was on it, he worked quickly to provide several different options of types of SUV's, he answered all her questions within minutes of her phone call. He had everything prepared and ready for her as she didn't want to be in the dealership for several hours. This SUV was for me (the daughter), Chas went through the different amenities in the vehicle and showed me how to use them. We weren't there long and my mom was very pleased. Chas is personable and very friendly to work with. I would definitely recommend my friends/family to go see him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this wonderful review, Kristin. We are pleased to hear that Chas and the rest of our team were able to provide an efficient and overall positive experience. Congratulations and enjoy your new vehicle! We appreciate your recommendations; we look forward to working with you, your family, and your friends in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great Service
Hector was great. Everyone at the dealership was very friendly and helpful. We will recommend Hector to friends to buy from the best dealership in customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the lovely review, Milagros! We really appreciate this feedback and I'll be certain to share your compliments to Hector and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Sonata purchase
Our salesman Harvey at Checkered Hyundai is a consummate professional. He gave us an awesome deal on a new Sonata that was far better than the deal offered to us from another local dealership from which we had previously purchased our last six Hyundai vehicles over the last eight years. Checkered Flag Hyundai is now officially our new preferred Hyundai dealership and we plan to see Harvey the next time we purchase a new Hyundai vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this great review! Congratulations on your new Sonata! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Harvey and our sales team were able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
buy my new car
Adam was great .He was very helpful with the purchase and explaining how everything work in the car. Where can you go and get a car in 2 hours. way to goooooo.......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Linda, thank you so much for this excellent review! We are glad to hear Adam was able to help you get into a new vehicle and offer a great experience! We look forward to helping you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Outstanding service
Rich was an outstanding Product Specialist. I would recommend him to anyone. Everyone at the Hyundai dealership was incredibly friendly and very nice. Thanks for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new car! I will certainly pass the kind words along to Rich and the rest of the team. We look forward to working with you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
First time buyer returning buyer
I loved how the salesperson/team conducted business. It was an inviting atmosphere as well as professional, no rush and no push to buy! They let me choose my new vehicle within my price range, instead of trying to get me in a vehicle that they need "off of thier lot"! THANKS FOR THE EXCELLENT SERVICE😁👍💯
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag Hyundai Volkswagen. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Amazing buying experience
Car buying doesn't get any better then this - the team at Checkered Flag are the best around from Paul our salesperson, Leslie our financial person and the service department. Stress free, no pressure. This the the only place to buy your next vehicle. Ask for Paul in sales and Leslie in the financial dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that you had an excellent experience with Paul, Leslie and the rest of our team. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, drive safe and stay well! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
2017 G80 5.0 Acquisition
Good, quick price. Did not waste my time. Quick action was taken to retrieve my vehicle from another dealership. There was /is a lot of trust that went on in this transaction on both sides. It worked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Checkered Flag Hyundai. Please feel free to contact us if you have any questions on your new 2017 G80. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great experience
This was my first time buying my own car and I feel that the service all around was exceptional. Chas Engle made the experience great from start to finish. He explained everything in detail and made it a simple process. I really felt like he valued me as a person looking for a new car, not just a sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this great review. We are pleased to hear that Chaz and the rest of our team were able to provide an efficient and overall positive buying experience. Congratulations on your new car! Hope you have a safe and enjoyable ride ahead! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
My Frist Hyundai
This was a great car buying experience. Everyone the dealership was extremely friendly. I have always bought GM cars and this is a first Non-GM car that I have purchased and so far I really love the car. But there a few things Hyundai should have integrated into the car...like having remote start in the key fob. I think that you have to have an app on your phone to start your car is a downer and the fact when you do use your app to start the car the flashers blink until you get on the car to start driving plus I don't want to disturb my neighbors with the flashing lights. And the fact you have to pay yearly if you want to beable to use the app 👎Once my trial is up I don't think i will renew the Bluelink. If there was a way to not have my 4 ways come on everytime I used the remote start I might consider keeping it. Other then that the car drives and handles nicely and I love the gas mileage that I get.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind and honest review of Checkered Flag Hyundai. We appreciate your feedback as it helps us grow as a dealership. It was a pleasure to do business with you and we hope to see you again in the future. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700