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Jaguar Englewood

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service.

Excellent service. Julian Ballesteros and Ian Canaletto . I already wrote a great and long review but this dealerater thing has the suckiest link to get on and it was lost. Dralerater sucks. Jag Englewood is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to know you had excellent service with our Service Team, Arleen. Jaguar Englewood appreciates your business and looks forward to helping in any of your future needs. Thank you for the amazing review and rating.

Great customer service!

Great customer service!! From the moment i approached the facility, i was greated with professionalism and all my issues were resolved in a timely manner. The service agent assigned to me was amazing!!. I will definitely visit again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Madeline! Jaguar Englewood appreciates your business and we are so glad we were able to get you taken care of quickly! Stay safe and have a wonderful day!

My service advisor Julian is fabulous!

My service advisor Julian is fabulous! I would not hesitate to recommend him as my car is always cared for as if it were his own. Making routine appointments including a courtesy car is never an issue with him as long as you’re prepared to wait 3 weeks for an appointment with a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us a five-star review, Roxy! We are honored to know that you would highly recommend our Service Team. We look forward to serving you again at Jaguar Englewood.

I have agian received service that exemplifies

I have agian received service that exemplifies excellence. Service was outstanding. With each contact. I was always asked if there was anything else that I needed. Everyone made sure I was satisfied with their service. Thank you again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is our main goal, and it pleases us to receive your positive feedback. We hope to welcome you back to Jaguar Englewood in the future.

Very helpful and timely.

Very helpful and timely. I appreciated their work on my car and arranging an Uber to pick me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jaguar Englewood is pleased to learn you had a happy experience. We look forward to providing you with the same level of customer satisfaction upon your next visit.

Very efficient and knowledgeable.

Very efficient and knowledgeable. I was able to obtain the Jaguar I wanted when another local dealer could not. Further, my recent service went very smoothly with a loaner available and a service person able to show me how to access traffic on my GPS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeffrey, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at Jaguar Englewood. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

Great and efficient service.

Great and efficient service. Would highly recommend to family and friends. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jason! We are delighted to know our Service Team provided you with efficient service and we appreciate your business with Jaguar Englewood.

The staff tries to be helpful.

The staff tries to be helpful. Sometimes you can walk in and no one will greet you immediately. Service advisors aren’t anXious to assist. Went to parts department and gate was down non attended. Seems as though know one knew why.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jaguar Englewood for your servicing needs. We are pleased that you enjoyed a helpful and quick experience. Let us know if there is anything else we can assist you with in regards to the Parts Department. Our team is here to assist.

You should provide different variety of refreshments and

You should provide different variety of refreshments and snack, since you are a luxury brand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, I appreciate you taking the time to share your review and would like the opportunity to discuss your feedback. Can you please send your contact information to me? I look forward to hearing from you. Alexander Prisco Center Manager aprisco@penskeautomotive.com

Really good dealership , fully recommend it… go and ask

Really good dealership , fully recommend it… go and ask for Benjamin the sales rep. Thanks one again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jeremy, thank you for taking the time to share your good car-buying experience with us! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Jaguar Englewood.