Reviews
Awesome Dealership, Awesome Customer Service!!
I found this dealership by accident and I couldn’t be happier. The salesman names Eddy was awesome. He is nice, funny, knowledgeable, and listens to what you are looking for. I don’t buy cars often but I don’t think I will be going anywhere else!! Thank you !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amanda, we'll be sure to pass your kind words along to Eddy! Thank you for trusting us with your business - we look forward to serving you for years to come.
Great place!
Eddy was really great. Very Kind, helpful and knowledgeable and patient with my 1 million questions and made me feel comfortable through the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nik, we're thrilled to hear that Eddy delivered the accommodating, gratifying service we aim for! Please travel safe and we'll see you again down the road.
So helpful!
Eddy was accommodating and helpful! We decided to wait to buy but will definitely be back. Would highly recommend him to anyone looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Maddie, thank you for leaving us such a kind review! We look forward to taking care of you when you're ready to purchase your new vehicle!
Bought a brand new Sportage from them and they gave me
Bought a brand new Sportage from them and they gave me tags for the wrong state! Reached out to have the issue fixed months ago and there is still no resolution. Called and emailed the manager several times, with no response. Don't purchase a car with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Fabulous experience.
Fabulous experience. Woudl highly recommnend. Treated my 20something son with respect and took their time with him to make sure he understood the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darcars KIA
In dealing with KIA, the sales people and service people have always been very pleasant, and helpful when I took my KIA for servicing. Great job.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer satisfaction is our top priority, and we truly appreciate your recognition, Lana. We hope to see you again in the near future!
Bought a bramd new car from them.
Bought a bramd new car from them. Have had many problems with it. Told me i have to wait over a week for a bramd new car engine light to be fixed have small children and couldnt care less about fixing the problem. Totally ridiculous and dont care about customers safety. Its my problem a bramd new car isnt running right.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Experience
My daughter and I just bought a car from Eddy. He was so helpful. Cory worked with us as well trying to find the right car for my daughter. Twenty minutes after we left the car she wanted came in. Eddy texted us and we went in the next day to buy the car. It was such a great experience for my daughter. We were so happy with it, we are going back to buy my son a car! I highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Kia of Frederick. Drive safely!
I just bought my second Kia Sorento from this dealership.
I just bought my second Kia Sorento from this dealership. Brian and Corey took excellent care of my husband and myself. Thanks for an great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Solid service
Michael Acri was always in touch with me and answered all my questions, despite having to go through a LOT of hoops as this was a sight-unseen, out-of-state buy. Highly recommend him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aryn, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Kia of Frederick team to assist you with your automotive needs, and we hope you have many happy miles in your new car!