Reviews
I recently visited O'Meara GMC to look at a new GMC Sierra and had the misfortune of dealing with Allison Mott, one of their Sales Managers. What a complete waste of time and incredibly frustrating experience. From the moment I walked in, Allison was pushy and dismissive. She barely listened to what I was looking for, interrupted me constantly, and immediately tried to steer me toward whatever vehicle they had the most markup on that day. When I asked specific questions about towing capacity, fuel economy, and available options, she gave vague, inaccurate answers and seemed annoyed that I was doing my homework. The pressure tactics were nonstop — constant mentions of “this deal won’t last,” “another customer is coming in later,” and trying to rush me into signing paperwork before I even test drove anything. When I pushed back and asked for a better price or to speak with someone else, her attitude turned cold and condescending, like I was wasting her valuable time. To top it off, the numbers she finally put together were terrible — high interest rate, inflated fees, and a trade-in value that was laughably low. I left feeling manipulated and disrespected.I’ve bought several vehicles over the years and have never experienced such unprofessional, high-pressure sales tactics. Allison Mott single-handedly ruined what should have been a straightforward purchase. If you’re thinking of shopping at O'Meara GMC, do yourself a favor and ask for anyone except Allison. Better yet, go somewhere else entirely. Never again.
I recently visited O'Meara GMC to look at a new GMC Sierra and had the misfortune of dealing with Allison Mott, one of their Sales Managers. What a complete waste of time and incredibly frustrating experience. From the moment I walked in, Allison was pushy and dismissive. She barely listened to what I was looking for, interrupted me constantly, and immediately tried to steer me toward whatever vehicle they had the most markup on that day. When I asked specific questions about towing capacity, fuel economy, and available options, she gave vague, inaccurate answers and seemed annoyed that I was doing my homework. The pressure tactics were nonstop — constant mentions of “this deal won’t last,” “another customer is coming in later,” and trying to rush me into signing paperwork before I even test drove anything. When I pushed back and asked for a better price or to speak with someone else, her attitude turned cold and condescending, like I was wasting her valuable time. To top it off, the numbers she finally put together were terrible — high interest rate, inflated fees, and a trade-in value that was laughably low. I left feeling manipulated and disrespected.I’ve bought several vehicles over the years and have never experienced such unprofessional, high-pressure sales tactics. Allison Mott single-handedly ruined what should have been a straightforward purchase. If you’re thinking of shopping at O'Meara GMC, do yourself a favor and ask for anyone except Allison. Better yet, go somewhere else entirely. Never again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Timothy Cordova Digital Manager [email protected]
I'm sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Timothy Cordova Digital Manager [email protected]
I recently traded in my vehicle and purchased another from this dealership, and I have to say I am extremely disappointed with the experience. Before my trade-in, I was assured by Gabriela Rojas that the AC in my new vehicle had been refilled and checked—but it still doesn’t work. On top of that, I had to personally reach out to schedule the windshield calibration, rather than the dealership handling it proactively. I had high expectations based on the persistence and assurances of the sales team, but I feel the vehicle I was sold was not worth my trade-in. Communication and follow-through on promised services were lacking, and it felt like the focus was more on closing the deal than ensuring fairness or quality. Overall, this experience has been frustrating and disappointing. I expected honesty, quality, and professional service, and unfortunately, this dealership fell far short of those expectations.
I recently traded in my vehicle and purchased another from this dealership, and I have to say I am extremely disappointed with the experience. Before my trade-in, I was assured by Gabriela Rojas that the AC in my new vehicle had been refilled and checked—but it still doesn’t work. On top of that, I had to personally reach out to schedule the windshield calibration, rather than the dealership handling it proactively. I had high expectations based on the persistence and assurances of the sales team, but I feel the vehicle I was sold was not worth my trade-in. Communication and follow-through on promised services were lacking, and it felt like the focus was more on closing the deal than ensuring fairness or quality. Overall, this experience has been frustrating and disappointing. I expected honesty, quality, and professional service, and unfortunately, this dealership fell far short of those expectations.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review, Daniel. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Timothy Cordova Digital Manager [email protected]
Thank you for your review, Daniel. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Timothy Cordova Digital Manager [email protected]
Stay clear of this dealership especially Ben and his boss mike! Dropped off for 2 recalls and letter from chevy manufacturer for repair at no cost! Ben says $450.00 for diag then they'll look at it??? I called to make appt last week was told no charge on recall and bring letter to confirm! I did and they gave me the finger!! I'm a service manager for big o tires for 23 years!! You don't say No And let the customer walk. I called Stevenson chevy no charge on recall and simply verified with vin#. Stay away from Ben And Mike they are commissioned employee's they want money that's all!@
Stay clear of this dealership especially Ben and his boss mike! Dropped off for 2 recalls and letter from chevy manufacturer for repair at no cost! Ben says $450.00 for diag then they'll look at it??? I called to make appt last week was told no charge on recall and bring letter to confirm! I did and they gave me the finger!! I'm a service manager for big o tires for 23 years!! You don't say No And let the customer walk. I called Stevenson chevy no charge on recall and simply verified with vin#. Stay away from Ben And Mike they are commissioned employee's they want money that's all!@
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Well, you did what you promised, Google review. As a Service manager of 23 years, you understand the business and intimidation of reviews. The recall that you mentioned is a TSB for base warranty (3yrs/36K miles), your vehicle has over 100K miles but expect GM to cover anyway, the cost to a guest would be 1.0 hr of labor @225.00 if they accept repair. You the expert understand that GM has extended the warranty on the cooling thermostat housing, only the housing. If any additional issues with wiring, connectors, water pump, etc, there is no coverage through GM (out my mileage/time). We ask for a diagnostic fee to cover the technicians time while we investigate all possible repairs, once found, check for any warranty coverage. Items covered by warranty are no cost to guest, we never were able to investigate. Another shop may be telling you one thing, however once you arrive and all the details are in play, you would receive they same request that was given by our store. Question for you, this first TSB has been out since 2022, you purchased used in 2023 @54K miles, had you gone to a GM store then, more assistance would have been provided. Its a shame you attempt to distort facts with frustration and threats to receive free work.
Took to medved ABSOLUTELY NO ISSUE!! Scanned dignosed and repaired. Costed me 100.00 on second diag reached out to warranty GM!! Approved in 15 minutes. You both lie and cheat customers! Please reframe from your voicemail messages! Don't be a Keyboard Warrior.... I'll just show up and take care of your mouth!! Have a great night!! Stay away from these CROOKS!!
Jose and the gentlemen who ran the numbers were absolutely amazing. My finance lady was so beyond amazing. They all were great and i had such a better time buying a brand new car then i thought it would be for my first time. Absolutely had an above and beyond type of experience. I'm so thrilled with my purchase and how the process went.
Jose and the gentlemen who ran the numbers were absolutely amazing. My finance lady was so beyond amazing. They all were great and i had such a better time buying a brand new car then i thought it would be for my first time. Absolutely had an above and beyond type of experience. I'm so thrilled with my purchase and how the process went.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara GMC! Timothy Cordova Digital Manager [email protected]
On July 29, 2025, I purchased a 2021 Chevy Suburban from O'Meara GMC for almost $40,000.00. Upon pickup, I discovered the middle row seat adjustment handles were in the glove box, and the seat would not return upright. Sales and service staff attempted repairs but failed, and the vehicle was kept overnight. I was told parts needed to be ordered and that I would not be financially responsible. I was later informed I couldn't drop off the vehicle for repair until August 7, which I did. I drove my new car with the broken seat until 8/7. During the time my vehicle was being repaired, I was given a loaner vehicle with recurring tire pressure issues, including a flat tire by August 13. It was unsafe to drive. On August 14, I was given an electric loaner vehicle, which was highly inconvenient. Charging took over an hour for only 80 miles of range, causing me to miss work and personal obligations. On August 25, the dealership charger was unavailable when I was assured it would be ready for charging. I picked up my Suburban on August 26 after three calls letting me know if was ready. The seat was repaired, but the plastic cover between the middle seats was not properly closed. It is wide open with grease exposed. I reported this on August 29 and received no response. Additional concerns include a worn tire noted in the inspection that was not replaced until I requested it, and a misrepresented heads-up display feature that my model does not include. I had been without my vehicle for nearly a month immediately after purchase, I was expected to rely on unsafe or inconvenient loaners, and experienced very poor communication. I am requesting immediate resolution of remaining issues, a clear timeline for any further repairs, and confirmation that my vehicle will be restored to full working condition. GMC O'Meara needs to take accountability and compensate me in some way for the hassles I have been experiencing. Steven lied on the BBB response and my seat is still not fixed to 100%. These people are grimy.
On July 29, 2025, I purchased a 2021 Chevy Suburban from O'Meara GMC for almost $40,000.00. Upon pickup, I discovered the middle row seat adjustment handles were in the glove box, and the seat would not return upright. Sales and service staff attempted repairs but failed, and the vehicle was kept overnight. I was told parts needed to be ordered and that I would not be financially responsible. I was later informed I couldn't drop off the vehicle for repair until August 7, which I did. I drove my new car with the broken seat until 8/7. During the time my vehicle was being repaired, I was given a loaner vehicle with recurring tire pressure issues, including a flat tire by August 13. It was unsafe to drive. On August 14, I was given an electric loaner vehicle, which was highly inconvenient. Charging took over an hour for only 80 miles of range, causing me to miss work and personal obligations. On August 25, the dealership charger was unavailable when I was assured it would be ready for charging. I picked up my Suburban on August 26 after three calls letting me know if was ready. The seat was repaired, but the plastic cover between the middle seats was not properly closed. It is wide open with grease exposed. I reported this on August 29 and received no response. Additional concerns include a worn tire noted in the inspection that was not replaced until I requested it, and a misrepresented heads-up display feature that my model does not include. I had been without my vehicle for nearly a month immediately after purchase, I was expected to rely on unsafe or inconvenient loaners, and experienced very poor communication. I am requesting immediate resolution of remaining issues, a clear timeline for any further repairs, and confirmation that my vehicle will be restored to full working condition. GMC O'Meara needs to take accountability and compensate me in some way for the hassles I have been experiencing. Steven lied on the BBB response and my seat is still not fixed to 100%. These people are grimy.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Timothy Cordova Digital Manager [email protected]
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Timothy Cordova Digital Manager [email protected]
Run away as fast as you can from this slimy dealership. Had a deal negotiated to the penny on a '26 Sierra EV AT4 with one of the managers including my trade-in. This was on a Thursday morning. By late afternoon I became concerned that I hadn't received the written deal via email as promised. The manager was gone so I spoke with the salesman I initially contacted. He told me he would have to speak with the GM to see if they could hold the vehicle. I told him I had a done deal and was ready to give a deposit on my credit card. He wouldn't take my deposit and said he would speak with the GM in the morning. The following morning I was told the GM had agreed to hold the car the following Monday if it didn't sell over the weekend. I told him that's not how I do business and would purchase elsewhere. Monday I receive a text from the Salesman that it didn't sell and was still available. Now way I'll ever do business with such a sleazy dealership. I purchased from a different Denver dealer that treated me like royalty. Wasn't able to work my trade into the deal but I'm confident I'll come out ahead by selling it myself. Plus I got the color I wanted.
Run away as fast as you can from this slimy dealership. Had a deal negotiated to the penny on a '26 Sierra EV AT4 with one of the managers including my trade-in. This was on a Thursday morning. By late afternoon I became concerned that I hadn't received the written deal via email as promised. The manager was gone so I spoke with the salesman I initially contacted. He told me he would have to speak with the GM to see if they could hold the vehicle. I told him I had a done deal and was ready to give a deposit on my credit card. He wouldn't take my deposit and said he would speak with the GM in the morning. The following morning I was told the GM had agreed to hold the car the following Monday if it didn't sell over the weekend. I told him that's not how I do business and would purchase elsewhere. Monday I receive a text from the Salesman that it didn't sell and was still available. Now way I'll ever do business with such a sleazy dealership. I purchased from a different Denver dealer that treated me like royalty. Wasn't able to work my trade into the deal but I'm confident I'll come out ahead by selling it myself. Plus I got the color I wanted.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Hammick, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (720) 712-0951 at your earliest convenience to discuss how we can turn this experience into a positive one.
Ben in service did a great job and informed me all along the way. Very smooth experience.
Ben in service did a great job and informed me all along the way. Very smooth experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing O'Meara GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Timothy Cordova Digital Manager [email protected]
Good experience with sales and staff. I drove 2 hours late in the evening from Pueblo West, they had the truck washed and full tank of gas, ready to go.
Good experience with sales and staff. I drove 2 hours late in the evening from Pueblo West, they had the truck washed and full tank of gas, ready to go.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Timothy Cordova Digital Manager [email protected]
Absolutely wouldn’t recommend buying a car from this place! Purchased a vehicle on 3/10/25 was told some body damage issues would be fixed if I bought the vehicle. After 2 separate visits and then holding on to the car for 4 days, 1 of which nobody at the dealership knew where my vehicle was, some issues were skipped right over. I’m only giving them 2 stars because the girl in finance and original salesmen I worked with were pretty great. Stephen (some sort of manager) tracked my car down today, got it back to the dealership and then attempted to tell me what the terms of my deal were, when he had nothing to do with the situation until today. Was considering trading my wife’s car in and doing another purchase with them but that definitely won’t happen now. Extremely disappointed with the service here.
Absolutely wouldn’t recommend buying a car from this place! Purchased a vehicle on 3/10/25 was told some body damage issues would be fixed if I bought the vehicle. After 2 separate visits and then holding on to the car for 4 days, 1 of which nobody at the dealership knew where my vehicle was, some issues were skipped right over. I’m only giving them 2 stars because the girl in finance and original salesmen I worked with were pretty great. Stephen (some sort of manager) tracked my car down today, got it back to the dealership and then attempted to tell me what the terms of my deal were, when he had nothing to do with the situation until today. Was considering trading my wife’s car in and doing another purchase with them but that definitely won’t happen now. Extremely disappointed with the service here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, Ricky, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Timothy Cordova Digital Manager [email protected]
Providing a positive experience is our top priority, Ricky, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Timothy Cordova Digital Manager [email protected]
The check engine is on one week later under same code I have to back to get guarantee because I think the problem still on the car
The check engine is on one week later under same code I have to back to get guarantee because I think the problem still on the car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Timothy Cordova Digital Manager [email protected]
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Timothy Cordova Digital Manager [email protected]