Rock Hill GMC

Bryant was absolutely amazing! He took his time to explain all of the features of each model. He listened to me and helped me find the perfect car.

Tripp was great he kept me informed and even understood some of my aggravation because of warranty not covering full rental. Truck was repaired sooner then expected

Bryant was fantastic! He communicated great throughout the entire process and made the experience seem less!

Great prices at the dealership, fast customer service and awesome sales person! I truly enjoy my Buick!

Thank you. The service manager made us feel confident. He kept us informed about the thermostat replacement and dealt with our warranty company. We’ll have our GMC serviced here again.

We have had our truck serviced here many times and Tripp Cameron had been our service advisor each time and I have to say he has been wonderful to work with !! Super nice, keeps us updated and he seems to genuinely care about the issues we are having with the truck ! He is definitely an asset to your company !

Great sales team. William made my buying transition smooth and easy. He was very proficient and knowledgeable of the vehicle I purchased. I highly recommend William and Rock Hill Buick GMC to everyone looking to purchase a vehicle.

I'm super frustrated with this dealership. 1. I have been waiting on a part for my 2021 Buick Envision for over a month. 2. Everytime I call I get the rep Michelle to where I seem to get nowhere. She always has an excuse as to why.. why my part isn't here why my advisor hasn't called me back. But no solution to the issue. I'm tired of talking to her and the advisor has not called me back to say ww are still waiting on the part or to see if everything was OK. I feel as though the part I'm waiting on is a pretty important part. (MOTOR MOUNTS) I was told it wasn't that bad it still had play in it keep driving. Now I'm impatient because if this car breaks down. I don't have another one UNTIL they finally get the part. I'm not sure I will ever buy another Buick or take my car here again for repair.

Great service team. Ask for Anthony. He is knowledgeable and very thorough in getting your vehicle serviced quickly

After spending close to $9ok for a new GMC Sierra 2500HD Denali, I later scheduled my first maintenance appointment as it was included with the purchase. Not knowing that topping off the DEF was included, I topped it off myself before taking it in. I was told they would top it off on the next visit. Upon returning for my next maintenance service, the Service manager, Shawn Branham, chose NOT to top it off unless I paid for it. This was in addition to denying my use of a service coupon online. In fairness the fine print did exclude diesels. I did leave the truck for them to take care of the GM recall items and it was almost 6 hours of waiting. Completely unacceptable. I planned to use them for the life of the truuck but will not return and will not recommend to anyone. A big price to pay for $20 worth of DEF that was owed to me. I only gave two stars because the Customer interface Rep (Rashid) ensured I had everything I needed during the long wait. He even got me a ride to another appointment and back.