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The Car Exchange

(19 reviews)
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Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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(757) 797-8173 (757) 797-8173

Inventory

See all 71 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2021.
Welcome to The Car Exchange - The Best Cars In Hampton Roads - Hand Selected - Not the Biggest Dealership - Just the one Selling the Best Cars in the 757. Come See us First! Free CARFAX, ALLY Warranties Available to protect your investment, Capital One Approved Dealer. At The Car Exchange, we understand that purchasing a used car is a significant decision, and your peace of mind is our top priority. We strive to create an environment where you can confidently choose the perfect vehicle for your needs, knowing you're in safe hands.
We sell Great Cars to Great People

Meet our employees

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Car Exchange from DealerRater.

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This was such a professional experience I would

This was such a professional experience I would recommend them to anybody. Their in-depth knowledge of vehicles was very comforting for me.

This was such a professional experience I would

This was such a professional experience I would recommend them to anybody. Their in-depth knowledge of vehicles was very comforting for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We love Mark's customer service!

We love Mark's customer service! Best in the biz! Can't wait to buy another car!

We love Mark's customer service!

We love Mark's customer service! Best in the biz! Can't wait to buy another car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lots of inventory to choose from!

Lots of inventory to choose from! Excellent staff and Fast approval and sales process! Would highly recommend!

Lots of inventory to choose from!

Lots of inventory to choose from! Excellent staff and Fast approval and sales process! Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They have helped me sell several vehicles over the years

They have helped me sell several vehicles over the years and have always been honest.

They have helped me sell several vehicles over the years

They have helped me sell several vehicles over the years and have always been honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Car Exchange was great.

The Car Exchange was great. I got the Truck I had been wanting forever. They got one in and it was priced right. No haggle needed. I even got the Ally Warranty. I picked the car I wanted, I picked the protection I wanted, and Paid the price I wanted. Can't beat that. Thanks guys. Will come see you when my son needs a truck in a couple years !

The Car Exchange was great.

The Car Exchange was great. I got the Truck I had been wanting forever. They got one in and it was priced right. No haggle needed. I even got the Ally Warranty. I picked the car I wanted, I picked the protection I wanted, and Paid the price I wanted. Can't beat that. Thanks guys. Will come see you when my son needs a truck in a couple years !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Car Exchange was amazing to work!

The Car Exchange was amazing to work! They got me in the car of my dreams. Thank you

The Car Exchange was amazing to work!

The Car Exchange was amazing to work! They got me in the car of my dreams. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, good selection and staff is easy going and

Great service, good selection and staff is easy going and very helpful. I also appreciate all the different loan options.

Great service, good selection and staff is easy going and

Great service, good selection and staff is easy going and very helpful. I also appreciate all the different loan options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We came in to check out a white 2016 Silverado LTZ with

We came in to check out a white 2016 Silverado LTZ with 100k miles. Priced at 26.7k. For starters the truck had some oil drips on the oil filter. They said it just had the oil done so I gave him the benifit of the doubt and we went on a test drive. Second gear shifted rough as we were pulling out. We didn’t make it two more lights before it was shifting hard into second. So we brought it back and left. I asked the guy riding with us if they inspect the truck before selling it. His reply was they take it to a shop for inspection. If it passes they post it for sale. If not they make repairs then post it. But no mention about actually looking over the car to see if it was reliable. They have a nice clean shop. The guy showing the truck was polite. But it doesn’t matter. They will sell you a bad 27k$ car and it’ll be your problem. Take this as u may but I wouldn’t shop here

We came in to check out a white 2016 Silverado LTZ with

We came in to check out a white 2016 Silverado LTZ with 100k miles. Priced at 26.7k. For starters the truck had some oil drips on the oil filter. They said it just had the oil done so I gave him the benifit of the doubt and we went on a test drive. Second gear shifted rough as we were pulling out. We didn’t make it two more lights before it was shifting hard into second. So we brought it back and left. I asked the guy riding with us if they inspect the truck before selling it. His reply was they take it to a shop for inspection. If it passes they post it for sale. If not they make repairs then post it. But no mention about actually looking over the car to see if it was reliable. They have a nice clean shop. The guy showing the truck was polite. But it doesn’t matter. They will sell you a bad 27k$ car and it’ll be your problem. Take this as u may but I wouldn’t shop here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very nice dealership with a great variety

The process was quick and simple. Everyone was courteous, respectful and extremely helpful. So many options and all of my questions were answered. The staff was great and I will be back to purchase soon!!

Very nice dealership with a great variety

The process was quick and simple. Everyone was courteous, respectful and extremely helpful. So many options and all of my questions were answered. The staff was great and I will be back to purchase soon!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyers Beware

Never buy any car from this dealership. I brought a car from them they promise they will fix things and never did the sales man Kevin Douglas and Tony will lie to you just to sale you a car. when i brought my car it had a new inspection Sticker how did it pass inspection with bad sturts and bad brakes there was hardware missing from my brakes they started squeaking thats how out that hardware was missing after i had to have them done they fix one sturt but my car was out of line they said they would get my wheel alignment but never did so i took my car to Rick Hendricks to have a alignment they said my struts were blown there have been many things wrong with this car i have spent over a 1000.00 on this car just dont trust this Dealership.

Buyers Beware

Never buy any car from this dealership. I brought a car from them they promise they will fix things and never did the sales man Kevin Douglas and Tony will lie to you just to sale you a car. when i brought my car it had a new inspection Sticker how did it pass inspection with bad sturts and bad brakes there was hardware missing from my brakes they started squeaking thats how out that hardware was missing after i had to have them done they fix one sturt but my car was out of line they said they would get my wheel alignment but never did so i took my car to Rick Hendricks to have a alignment they said my struts were blown there have been many things wrong with this car i have spent over a 1000.00 on this car just dont trust this Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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