Summit Automotive Ford

Cory was both knowledgeable and professional during my latest purchase. He listened to what I was looking for and was able to find the explorer I wanted.

Great communication. Answered all my questions. Returned calls/emails promptly. I purchased the truck from Alaska and it was a very smooth process.

Our car buy process with summit started with a phone call to see we could test drive a vehicle from there website we were driving an hour to do this and asked if there was anyway we could be assured it would still be there, we were told if we put. 1000$ deposit non refundable they would secure it for us. This seemed steep and a non refundable on a vehicle that was in a stop sale for recalls. We were told we would get a call back quickly to see if they could waive that 4 hours later we called back and they said absolutely they would hold it with no deposit but we had to do the follow up work. We were place with a sales person and drove it and loved it and were willing to wait for recalls to be resolved. We received a phone call and were told we could pick up right away and then an another saying wait no we have to wait for the recall fix no problem the fix was happening in a couple days. We were then told late Friday afternoon or Saturday for delivery and would receive a call once they knew for sure no phone call so Thursday evening we called only to be told by the receptionist our sales person was out on vacation and would be back for over a week, were we supposed to wait til then? We then received a curt phone call that it was all handled and we would have another sales person no worries pick up Saturday morning. We were and he was a very nice man and covered a lot of things. We were also told it would be detailed and gassed up well it had gas but well that’s about it anyway we noticed a rusted tow hook at the dealer and once we arrived home to wash it a cap above the windshield was missing and there was a very significant paint flaw. Going back and forth trying to figure this out and finally a date to fix and it comes back and the paint issue is not fixed after having it almost 3 days we were told they needed it that long to be sure the paint would cure what paint ?? Any way do not recommend stay away they need people who are knowledgable in recalls time frames and that return phone calls. We also had missing paperwork in our financing that we had to do via email and phone conversations I will say our second sales person was good but the damage was done the trust had been drained and what should have been a fun experience was stressful

Excellent service offered as always. The staff was great and they really tried to meet my expectations and work with what I wanted.

Danah and Josiah were really great to work with. Both were honest and friendly, and I felt heard.

I knew exactly what I was looking for and they found it. They drove to pick it up in a different state.

I came in already knowing what I wanted which was the Ford Bronco. I didn't like the fact that the sales person was already waiting for me before I got out of my vehicle. Zander was able to help me with the features of my new vehicle

Sales and finance dept seem ok. I took delivery in a f150 they dinr have tge remote access door code. Have to gi back ti service dept to get it. This shloud be starndard info for a vehicle

I have purchased several vehicles from Jamie and as always everything goes very smoothly. She always finds what I'm looking for in a vehicle and is a pleasure to do business with.

Was a pleasure working with Jamie. Made the process easy. Work with all third parties involved and I didn't have to ask questions. Responsive as well. Truck had an issue right out of the gate. She picked it up next day (1hr drive away) and returned it for me without hassle. Lastly, I took note of where the gas tank sat, and it came back with a full tank. Impressive. The little details like that matter to me. Would buy from her again.