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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Excellent service department.

Excellent service department. Easy online scheduling and Broderick explained all services needed on my 2019 Acura MDX

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please don't hesitate to reach out!

Great service department, everyone that I've worked with

Great service department, everyone that I've worked with there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues. Overall always a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great working with Broderick.

Great working with Broderick. He made sure the communication was great and everything was done in a timely manner I would strongly recommend him as a service advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

Very pleased with the sales person .

Very pleased with the sales person . Through the entire financial process . Everyone one was so very helpful. It was fast and easy. I didn?t wait all day or all night.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

The service team is very knowledgeable, friendly, and

The service team is very knowledgeable, friendly, and fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Received friendly and professional service.

Received friendly and professional service. The facility provides coffee and refreshments while you are waiting. The representative timely provides detailed updates and the entire process is smooth and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

Service was excellent and very professional.

Service was excellent and very professional. The service representative was knowledgeable and explained everything very clearly. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The Salesman, Manager and Finance Coordinator were very

The Salesman, Manager and Finance Coordinator were very professional. The sale was made in. A timely matter. They all were very helpful for my needs. I am very satisfied with the service. I can recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

The schedule appointment was good and acknowledged.

The schedule appointment was good and acknowledged. Broderick provided professional services to ensure everything exceed expectation as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Sterling McCall Acura Sugar Land. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

As far as car buying goes these guys are easy to work

As far as car buying goes these guys are easy to work with. I would recommend them if you are in the market for a vehicle. Nicest dealership I?ve been in as far as the facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!