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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Service was excellent and well explained.

Service was excellent and well explained. Only negative was lack of communication to me regarding multi-day job status and completion. Consultation with Master Tech Pham was well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We value your business and are committed to improve any of our shortcomings. If there's anything I can assist you with in the future, please do not hesitate to email me directly. Kamil Masood Service Director kmasood@acurasugarland.com

This dealership is always clean.

This dealership is always clean. Friendly and professional staff. Great service department, informational and gets the job Done. Broderick is always very helpful, very knowledgeable, and has awesome customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Aurora, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

Great service.

Great service. Very thorough in the inspection. Clean facilities. Service hours are convenient; I specially like the early appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Very professional, polite staff.

Very professional, polite staff. The purchasing process was seamless and efficient. April was so friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Being a woman, coming in by myself I was guarded against

Being a woman, coming in by myself I was guarded against being taken advantage of and worried about being disrespected. Certainly, NOT the case with Mike Tran. He was honest, transparent, and went up and above to make my buying experience the easiest I have EVER had. Super respectful and contentious! Robert Anderson in finance made finalizing the purchase smooth and enjoyable. I appreciate the authenticity.., thanks for truly looking out for the customer-me- and making my purchase an awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Steeling McCall Acura Sugar Land is a professional,

Steeling McCall Acura Sugar Land is a professional, friendly, helpful, neat, and clean dealership. Purchasing a vehicle from this dealership was an easy, smooth, and non-invasive process. All the employees we interacted with were professionally great! Would love to do business there agin someday and probably will!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Yeah I can in for routine oil change and tire rotation

Yeah I can in for routine oil change and tire rotation thank my coupon. Mr Gurer took care of all my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Sure!

Sure! Here’s a concise review you can use: ⸻ I had a great experience with this car dealership. The service was quick and efficient from start to finish. Communication was clear and professional throughout the process, which made everything smooth and stress-free. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Took my car in to re-aim the beam and clear a fault.

Took my car in to re-aim the beam and clear a fault. The bumper was recently removed for repairs and the alerts were going off on my dash. Repairs were done quickly and the vehicle was ready when promised, they also had the option of a loner vehicle if my car wasn?t ready in time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Nicole, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Customer service was great.

Customer service was great. They had me in and out of the dealership quickly. Christian was the service advisor and he got my car serviced with no hiccups.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found Christian to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Feel free to reach out to us if you need anything. Have a wonderful day.