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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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Excellent service by Broderick who kept me informed of

Excellent service by Broderick who kept me informed of the progress of my car’s service appointment .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chinnu, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This was my first time getting my car serviced at

This was my first time getting my car serviced at Sterling McCall Acura Sugar Land, and it was a great experience. I needed to have my 2025 Acura MDX inspected for the recent brake pedal recall. The staff was friendly and attentive to everything I needed — especially Broderick Edwards. He paid attention to every detail, making sure the entire process went smoothly. Broderick arranged Uber rides for both drop-off and pick-up and truly made me feel like a VIP. Thank you, Broderick, for your outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There were issues identified with struts and brake

There were issues identified with struts and brake linings when I took the SUV in for regular servicing. Broderick, the service adviser was very courteous and quick in getting everything resolved the same day. I also appreciate the complimentary Uber service this dealership provides, it makes dropping off/picking up the vehicle for services very convenient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

My first time oil change.

My first time oil change. Great service. Service advisor is very friendly and helpful. Love text messages update on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

This dealership has taken great care of me.

This dealership has taken great care of me. I have purchased two vehicles from them and plan to purchase future vehicles from them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please don't hesitate to reach out!

Dealership has excellent customer service, attention to

Dealership has excellent customer service, attention to detail, great communication, and timely completion of job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

I had an amazing process, April was great and attentive!

I had an amazing process, April was great and attentive! I’d recommend this dealership to everyone. 10/10 service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lyn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The staff is very professional and very helpful each time

The staff is very professional and very helpful each time I ask questions about anything concerning my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! Thank you again for leaving us this response!

Excellent service.

Excellent service. Sharp Gurer patiently explained the reasons of the service codes. Good customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Antonio provided excellent service and was very

Antonio provided excellent service and was very accommodating with my schedule. I originally needed to return another day for an additional service, but he was able to complete everything the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Feel free to reach out to us if you need anything. Have a wonderful day.