Van Bortel Subaru of Rochester

It was the best car buying experience I have had, everyone was great and dealership is very impressive.

Excellent service before and after the purchase. Best dealership and people I’ve ever worked with.

Great sales staff, polite, knowledgeable , easy to work with. This is my 5’th Sabaru and very happy.

Just leased 2025 Forester Touring. Have long experience with their great Car Service, but not with the Sales Team. Our recent car and finance options selection experience was truly fantastic! We worked with their Digital and Henrietta Location Sales Specialists, and are very impressed with responsiveness,competency, friendliness, and truly customer focus of their staff! They truly are listening to the customers’ needs and wishes and are making the entire process easy, trustworthy and enjoyable. Now, experiencing both, Service and Sales, we are delighted with the quality of Customer Experience Van Bortel Subaru of Rochester is offering! Outstanding Team of friendly, caring, competent Professionals. We are lucky to have them in Rochester!

I had a great experience from the first phone call to delivery even a month later if I have a question it’s answered quickly. Couldn’t have had a better buying experience!

The staff are professional, ethical and fair to do business with. The delivery went well and the hybrid Forrester is a terrific product. They are responsive to questions and requests. The only negative is that I purchased the auto one month ago and still have not received the permanent registration (understandable given the volume of cars they sell, and the sloth-like pace of NYS-DMV).

Great dealership with fantastic people. I've bought 2 Outbacks and 1 Leagacy from Vince over the last 7 years and will certainly buy again in the future

Their cars are the best out there, and the people are great to work with! They work with you and your budget.

Van Bortel Subaru of Rochester made it easy for me to buy a new crosstrek. The transaction was professional. I was never rushed. Everything went smooth. I will buy from them again.

Fantastic! The entire car purchasing experience was the best one my wife and I have ever had! Chris, Drew and Ken were friendly, courteous, and extremely helpful in making our Subaru Forester purchase a pleasant one for both of us.