Skip to main content

Fuccillo Subaru of Watertown

(743 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fuccillo Subaru of Watertown from DealerRater.

Want to share your experience with this dealership?

Write a review

Hyundai Tucson 2019

I enjoyed working with Darren Freeman towards a purchase of a 2019 Hyundai Tucson. It is always a pleasure dealing with Darren. He works hard for You. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Stephen, thanks for this marvelous review and congratulations on your new car! We are so pleased that Darren was able to provide you with such great service. Enjoy your new 2019 Hyundai Tucson! Sincerely, Kevin Morris - General Manager (800) 359-7777

Retiree

I am very pleased with the personal and professional assistance I receive at Fuccillo Imports. Rich in the service department always does an excellent job. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for letting us know about your experience with Rich, we love our happy customers! Please always feel free to reach out if you need anything else. Sincerely, Kevin Morris - General Manager (800)359-7777

Excellent Service!

Excellent service! We have been buying cars at Fuccillo Imports for 16 years and will continue to do so. Randy Hemingway, Sales Consultant and Kevin Morris, General Manager are the main reason we continue to do business at Fuccillo Imports. Anytime we have a question, concern or need assistance they go way beyond other dealerships to make us happy customers. I would refer anyone to purchase a car from them.👍😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your kind words, Bob and Karen! We love our happy customers and are honored to have you guys as part of our family. Please always feel free to reach out if you need anything be it sales or service! Sincerely, Kevin Morris - General Manager (800) 359-7777

Thanks Darren and Fuccilo Imports

Darren Freeman was a great salesman. He and the rest of the Fuccillo Imports staff made my dream car become a reality. 2019 WRX STI, thanks for the great help and friendly customer care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maxwell, thank you for this fantastic review! We are pleased to hear that Darren and the rest of the team were able to help you find your dream car! We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Kevin Morris - General Manager (800) 359-7777

Great sales experience

Our salesman listened well and helped us to find what works best for us not just to get a sale like some other places. Everyone has been very helpful. Any questions or concerns were addressed to help ease our minds.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us this feedback! I am happy to hear our team was able to serve you and demonstrate how we do business. Please let us know if we can help you with anything else, thanks! Sincerely, Kevin Morris - General Manager (800) 359-7777

Subaru forester purchase

Randy Hemingway took excellent care of us at Fucillo Subaru in Watertown!! He made sure we got everything we wanted in our vehicle and the whole process couldn't have went any smoother . Best experience we ever had purchasing a vehicle!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your outstanding review! We're glad to hear that Randy took excellent care of you! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kevin Morris - General Manager (800) 359-7777

Highly recommend!

Bought a new car from salesman John Loomis and manager Matt Gormley. They were awesome! I went to two other Subaru dealerships before them and wish I hadn’t! Fucillo Subaru does it like its suppose to be done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for taking the time to leave us this awesome review, Dan! I will share your compliments with John and Matt. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Kevin Morris - General Manager (800) 359-7777

Best customer service

Claude and Darren went above and beyond for me. Made sure I was taken care of and left happy. I have gotten my last 3 cars from them and will not go any where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your loyalty to our dealership and for taking the time to write this review. We are thrilled to hear that Claude and Darren went above and beyond for you. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Kevin Morris - General Manager (800) 359-7777

New Subaru owner

Car that I test drove was ready and waiting for me to look at in the nice warm drive in service area. (Was a very cold day in January)y

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Imports, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Kevin Morris - General Manager (800) 359-7777

Great dealership

Great selection and extremely knowledgeable and friendly staff. Provided me multiple options and helped me weigh the pros and cons without being pushy. I got what I needed with the price I wanted. Randy listened to my needs and made sure I left happy with the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving this great review. We are happy to hear that our staff was knowledgeable & friendly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Kevin Morris - General Manager (800) 359-7777