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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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Referred to John Mac by my brother in law. John found the...

Referred to John Mac by my brother in law. John found the perfect vehicle for me & made the purchasing process seamless. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tom discussed the service needed and answered my...

Tom discussed the service needed and answered my questions. The work was done promptly in the time he stated. It was a great experience working with Tom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was at the dealership to buy Toyota hiyhlander.my...

I was at the dealership to buy Toyota hiyhlander.my salesman was john"MacEachern he was so nice and he gave me the best service possible and I couldn't be more happy for the service that he gave me thank you john and thank you Lexus team. and thank you so much Becky Stenson you did a grate job for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The whole experience was a pleasure! This is our first...

The whole experience was a pleasure! This is our first time working with Lexus of Wayzata. We were able to find the perfect RX350 with all of our 'I wants'. Denise did a fabulous job -- paid attention to all of the details!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Wonderful service. Done in less time than expected. Service consultant,Chadd Moreno was a pleasure to work with.

Excellent all around service. It’s always a pleasure to...

Excellent all around service. It’s always a pleasure to work with the Wayzata Lexus group. Lisa, our sales person was pleasant, personable and knowledgeable. We couldn’t be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tri Bui went over and above providing excellent advice...

Tri Bui went over and above providing excellent advice and getting the work done promptly in the time frame he laid out. He looked up past service records and pointed out a potential problem that would need addressing and he got it done under warranty. I couldn't ask for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I choose to service my car at Lexus of Wayzata because of...

I choose to service my car at Lexus of Wayzata because of the great service I receive each time I go. I have been having my car serviced there for 7 years. Each time, every one I work with is kind, helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cal Ryan was wonderful to work with. He found just the...

Cal Ryan was wonderful to work with. He found just the right car for me. I will definitely return to Lexus of Wayzata for my next vehicle. I’ve referred Cal at Lexus Wayzata to friends. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My husband and I have received absolutely stellar service...

My husband and I have received absolutely stellar service each time we have been to Lexus of Wayzata. Joe Nathanson helped us with our most recent purchase. He was friendly, helpful, and committed to getting us the vehicle we really wanted. He spent a good deal of time with us making sure everything was correct the day of purchase. He has also made several follow up phone calls to ensure we are still happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have bought my last several cars from Lexus of Wayzata....

I have bought my last several cars from Lexus of Wayzata. I had a new sales guy this time, Joe, and he really went above and beyond for me. I bought a car without realizing there were no after-market trailer hitches available for this car (it’s a newer model). This was really important to me for my bike rack which is hitch mounted. Joe researched several places and actually found a place not far from me that would do a custom hitch. When I dropped my car off for the hitch, I accidentally left my wallet in it. Well, I trust Joe so much I told him I would pick up the wallet when I pick up my car with the new custom trailer hitch (2 days later). That’s how much I trust Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.