Reviews
Purchase of a certified pre-owned auto
All of the staff of the dealership were very friendly and professional. It was a pleasure to work with Greg Loop. I will recommend the dealership to my friends and family. Tom Pearson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! Sincerely, Your Lexus of Wayzata Team
This is my second automobile purchase from this...
This is my second automobile purchase from this dealership good selection of reliable preown automobiles friendly professional sales team and service department good finance team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leroy, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! Sincerely, Your Lexus of Wayzata Team
Russell Lawrence is our sales professional and we’ve...
Russell Lawrence is our sales professional and we’ve purchased more than a have a dozen cars from him. He’s excellent. He reflects the mission of service that makes car buying a pleasurable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patrick, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! Sincerely, Your Lexus of Wayzata Team
Finding a new automobile
Dana Poppen worked diligently to find a newer used vehicle, unfortunately there were not many sedans available. I switched to looking at new and found one acceptable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team
From the friendly receptionist to the Salesperson Bob....
From the friendly receptionist to the Salesperson Bob. Who should us different options,colors and spent countless emails to us with different Financial options. We were able to make a deal that we liked and are happy with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team
Great job Bob!
Bob did a great job answering all of our questions, helped track down the vehicle we wanted and followed up many time through out the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We greatly appreciate you taking the time to give our dealership five-stars. I will pass this message along to Bob, we are so glad you were able to work with him. Take care, and we look forward to serving you again soon. Sincerely, Your Lexus of Wayzata Team
Service advisor Bob was the best I have experienced at...
Service advisor Bob was the best I have experienced at the dealership. He communicated stays of vehicle several times during the day. Pick up of vehicle was better than previous experiences when I had to search for vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. I will pass this message along to Bob, he will be thrilled! Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team
Updated Review
I reached out to Bob to help me in figuring out how to use all the technology in my new car. I wanted to perfect how to text and read texts while driving without looking at my phone. I think I called Bob many times to text me so I could practice. Needless to say, after bothering him for at least a few days, I finally got it. Thank you Bob for taking the extra time to make sure I actually learned how to use some of this great new technology in my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! We are pleased you had an excellent experience with us. I will pass this message along to Bob. He will be absolutely thrilled. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team
Kaan was outstanding sales person to work with. He was...
Kaan was outstanding sales person to work with. He was extremely knowledgeable with the vehicles and accommodating. I would recommend Kaan and the dealership. Top Notch!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Great experience from start to finish. Easy to work with and no pressure to buy. Ended up working with me to get what I wanted out of the car I purchased, and gave me a fair value on my trade it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
