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Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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They always do a great job On timeInformative They are...

They always do a great job On time Informative They are always friendly and courteous Car was cleaned And the estimate was right on as promised

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Steve, it's a pleasure working with you.

Excellent advice and service. Doug is a gem, Really...

Excellent advice and service. Doug is a gem, Really good value for money. We’re long-time customers and will remain so. Thanks to the whole team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and five-star rating! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

Excellent service,very efficient. Always have pleasurable...

Excellent service,very efficient. Always have pleasurable service. Meets my expectations,very satisfied with overall visit to Lexus of Wayzata. Thank you for this opportunity for me to leave a review 🤪

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and five-star rating! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

I had a deal working with the dealership and approved...

I had a deal working with the dealership and approved credit- which I had to notify them I still had not had anyone share the terms with me. It was known that within 3 hours time I was placing a deposit on the vehicle and was was only waiting until I was off work. They sold it from under me. My son was heartbroken. They are about $$ not the customer experience.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We apologize you did not Experience Amazing with us. Thank you for taking the time to let us know about your experience. We sincerely apologize your experience was not excellent. Please reach out to us, as we would like to discuss your situation further. Sincerely, Your Lexus of Wayzata Team

Bob was very knowledgeable and spent a lot of time...

Bob was very knowledgeable and spent a lot of time answering all of our questions until we were satisfied and comfortable in making our decision.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

If there was a 6th star I would definitely give this...

If there was a 6th star I would definitely give this dealership one. Also I would give Mr Sergio Pena as well. This man was extremely professional from the moment I met him. He guided me on all the the options that would most fit my criteria. Also he was very honest & not trying to upsell me on any policies. I would definitely recommend working with Sergio. He is kind, honest & very knowledgeable!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are pleased you had an excellent experience with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

Great experience- no pressure- very thorough. Enjoyable...

Great experience- no pressure- very thorough. Enjoyable experience. Bob made things easy so when I arrived to pick up my car I had short tutorial and away I went!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are pleased you had an excellent experience with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

Excellent and professional service from all staff. Andy...

Excellent and professional service from all staff. Andy Diestel was awesome with making sure everything was up to date on car and working properly. Great!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Our experience with Kevin in service was wonderful! Our...

Our experience with Kevin in service was wonderful! Our RX350 is in tip top shape and cleaned up as well. He communicated with us throughout the process, accommodated our needs, and was congenial throughout. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. Please let us know if there is anything else we can do for you! Sincerely, Your Lexus of Wayzata Team

Very professional. Easy to work with. Took excellent...

Very professional. Easy to work with. Took excellent care of us. My husband did all the preliminary work and liked how it was all laid out for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are pleased you had an excellent experience with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team