Reviews
Our salesperson, John, was extremely personal.
Our salesperson, John, was extremely personal. We talked about what we were looking for and he told us of a vehicle just in on trade in. Long story short, we bought it. John's professionalism and personal touch were outstanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!
I had an excellent experience working with Tom.
I had an excellent experience working with Tom. Straight forward explanation of what was needed and done very efficiently. Told me of what may be needed with upcoming 6-10K mileage. Much appreciated. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They couldn’t be more accommodating.
They couldn’t be more accommodating. They spell out the entire process I had some health issues while there & they were very very attentive while calling for professionals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!
Excellent service with timely feedback.
Excellent service with timely feedback. Service representative was great! I will continue to use this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!
Great, professional sales rep; helpful with new car
Great, professional sales rep; helpful with new car instructions. Excellent follow-up and quick response with questions / concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
very helpful if any questions problems seem to always get
very helpful if any questions problems seem to always get correct answers to any issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Needed a car quickly.
Needed a car quickly. Found several options. Worked with John Mac at Lexus of Wayzata. Sale went very well with a hiccup easily resolved. Finance with Becky went very well also. Need a new car? See John Mac and Becky at Lexus of Wayzata.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I received good service.
I received good service. My service representative, Maddy, was professional and knowledgeable. Overall, a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service representative, Maddy, was professional and knowledgeable. Overall, a good experience.
Very happy with my service and service consultant Nicolo
Very happy with my service and service consultant Nicolo today. My car was returned to me nicer inside and out when finished. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found Nicolo to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always fabulous service at Lexus of Wayzata.
Always fabulous service at Lexus of Wayzata. Rick has been my service provider the last two times and he is great to work with. The wonderful service they provide has and will keep me driving a Lexus for years to come!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Debra, we're glad to hear you found Rick to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!