Reviews
I had a wonderful experience with Lexus 5/3/23 The
I had a wonderful experience with Lexus 5/3/23 The service was excellent and Rick Service mrg.was very attentive . I choose Lexus for all my service with great trust in doing the best for me. Thank you A very happy Lexus owner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
We have been very satisfied with Lexus of Wayzata's
We have been very satisfied with Lexus of Wayzata's professional and prompt service. The waiting room is comfortable and the work was done well. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
After a rocky start, the general manager really came
After a rocky start, the general manager really came through. I had an issue with a service department manager about included maintenance with my purchase. The general manager became aware of the issue, called me directly, and went above and beyond in providing a resolution. I gave 4 stars as the problem should not have happened in the first place but I will be back as a satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so disappointed to learn of this situation you have described. We want to regain your trust and your business so please reach out to us at (952) 476-6111. We will work with you to resolve this matter to your satisfaction.
I received great service and communucation.
I received great service and communucation. I would recommend Lexus of Wayzata to any Lexus owners.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
My advisor was very personable & polite.
My advisor was very personable & polite. He explained what services were going to be completed & would let me know if they found anything else that needed attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Iham is great!
Iham is great! He helped us find the perfect vehicle and made sure we received a good price. Smile(spell) in finance was very nice and got us out in a timely matter. Shout out to Nik for also helping. Nathan setup the car for us and made us feel comfortable with all the new tech. Overall it was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
The sales consultant, receptionist, finance rep and tech
The sales consultant, receptionist, finance rep and tech rep were all very cordial and professional. This was the best car buying experience I have probably ever had. I would go back to them next time I need a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Everyone was very helpful during my last service
Everyone was very helpful during my last service appointment. I look forward to my next appointment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. We look forward to your next visit! Take care!
Professional and friendly!
Professional and friendly! Always the same....clear explanation of service needed, wait time and cost. Great service department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!
As I walked in to Lexus of Wayzata I was welcomed by a
As I walked in to Lexus of Wayzata I was welcomed by a receptionist that was friendly and very inviting. She even remembered my name the next day as well as the salesman that I was working with. The facility was clean and had a very relaxing waiting area with many accomodations. But to top it all off John MacEachern in sales was all out amazing. He listened to want I wanted. He was welcoming, pleasant and very professional. I recommend everyone go speak with John Mac. I would just like to say thanks again to all of Lexus of Wayzata making my experience the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
