Reviews
Always made to feel special at this dealership.
Always made to feel special at this dealership. Greeted warmly, escorted to, Bob, the person who is the “overseer”. Bob explained the findings when they were through and made sure that I understood what has to happen next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Friendly and efficient.
Friendly and efficient. Responds to questions quickly and throughly. They do what they say they will do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Good! They were very helpful. I forgot to add earlier that that the young man that showed us the electronics was very helpful also!
Chad did a great job in explaining everything to me and I
Chad did a great job in explaining everything to me and I was in and out of there in an hour!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
I always feel so well treated when I come in for service.
I always feel so well treated when I come in for service. Always the best service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Very organized, efficient and friendly service.
Very organized, efficient and friendly service. I had extra concerns which were dealt with as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The long term experienced service writers are great.
The long term experienced service writers are great. I had Doug Evans, who continues to be excellent. Some of the newbies can be challenging to work with. The newbies have no idea about how a car works, and cannot answer seemingly simple questions Thanks Paul Breckner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found Paul to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Chris was very polite and soft spoken, he did a great job
Chris was very polite and soft spoken, he did a great job explaining what was necessary and what did not need to be performed for my service today. I enjoy working with Chris.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Chris was so helpful! Our team is available should you require any extra help.
Great service as always at my Favorite Lexus dealer in
Great service as always at my Favorite Lexus dealer in Wayzata, MN.; nicely done team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Chris Doyle was my representative when I showed up at
Chris Doyle was my representative when I showed up at Lexus of Wayzata for 2 recalls. He was completely professional and got me in and out in less than the estimated time. Thank you for the friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Chris here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
They were very courteous, knowledgeable and friendly.
They were very courteous, knowledgeable and friendly. Everything was ready when I arrived. Awesome experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!