Reviews
Why doesn’t your company wash and clean the interior of
Why doesn’t your company wash and clean the interior of the vehicle? Colorado Springs Lexus does.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
What a wonderful dealership to work with This is my
What a wonderful dealership to work with This is my 30th or 35th car Very nice people and very accommodating to you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
EXCELLENT service far better than you would expect.
EXCELLENT service far better than you would expect. Clean, fast, courteous. Loan car available. Comfortable waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Customer oriented, on schedule.
Customer oriented, on schedule. Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Rick here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
Good honest service after thoroughly discussion of need
Good honest service after thoroughly discussion of need with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd a great waiting/refreshment room!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
30k check-up.
30k check-up. Went well. However, with 8 years with dealership, the final CARWASH has NEVER worked. I use an ergonomic pad in driver’s seat. It was upside down on passenger seat floor. I remain confused about what warranties follow the certified car and what extended care includes.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (952) 476-6111 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Every one was eager to please and friendly Asked if any
Every one was eager to please and friendly Asked if any thing more could be done
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
They were very good at explaining things.
They were very good at explaining things. They were much better than other dealerships in giving me what I wanted, They went above. I would highly recommend them for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service and great job keeping me informed on
Excellent service and great job keeping me informed on progress of my visit. Will continue to use.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Doug Evans and Team are fantastic, keep up the great
Doug Evans and Team are fantastic, keep up the great work. Best ever. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!