Reviews
Extremely professional, skilled, caring dealership where
Extremely professional, skilled, caring dealership where everyone provides impeccable service and strives for and achieves excellence. Very satisfied customer having purchased and serviced several vehicles over the past 15+ years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!
Everything was great.
Everything was great. Checked in an out was smooth and easy. Celeste was professional and courteous. No complaints from me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your feedback! Celeste will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Phones were down when I originally tried to make an
Phones were down when I originally tried to make an appointment. Place is nice and service is good.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your recent service experience with us, Annetdes! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. We hope you continue to choose us for all your automotive needs! Take care!
Excellent customer service Friendly
Excellent customer service Friendly staff Knowledgeable and honest Prompt Mickey was great No pressure Loaner car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Lexus of Wayzata got me in on my schedule- I live 4 hours
Lexus of Wayzata got me in on my schedule- I live 4 hours away and was coordinating with a trip to see family. Very professional, did more than I asked for, and went above and beyond in accommodating me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dayna, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very, very satisfied - fifteen words seems like so very
Very, very satisfied - fifteen words seems like so very many. Fifteen words seems like a lot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gclewis, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Friendly, helpful staff.
Friendly, helpful staff. Great product. Closing, financial person, Becky, exceptional. Technical support person very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chadd Moreno was really Patient, friendly, helpful and
Chadd Moreno was really Patient, friendly, helpful and knowledgeable today, explaining everything and advising me for my next visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made it quick and easy to get some recall work done
They made it quick and easy to get some recall work done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Outstanding customer service!
Outstanding customer service! Caring service advisor, service manager, technicians and great detailing staff. I can’t rate this experience too high. It was a fantastic experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!