Skip to main content

Lexus of Wayzata

(2,434 reviews)
Visit Lexus of Wayzata
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

Want to share your experience with this dealership?

Write a review

Fast efficient service. I always wait and appreciate the...

Fast efficient service. I always wait and appreciate the cappuccino machine . Pleasant experience over all .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

The Lexus experience is part of owning a Lexus. It makes...

The Lexus experience is part of owning a Lexus. It makes taking your car in for service an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Erin was very nice to work with you.. Very pleasant and...

Erin was very nice to work with you.. Very pleasant and treat you as an individual and not just another customer..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Hi, Not satisfied with service Why?Car wash ( Needs...

Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Sticker on windshield for some reason was not replace with a new date of service. (Ready to show all pictures , but really don’t want to spend my time) Hope next time will see a great service ...so the Lexus Diamond sticker on windshield will reflect a quality of work and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're extremely disappointed to hear that you left Lexus of Wayzata unsatisfied. Please reach out to us at (952) 476-6111 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Always quick service and very friendly staff. Highly...

Always quick service and very friendly staff. Highly recommend bringing in your Lexus here for service. Been going to them for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Sales, service and financial team is very professional...

Sales, service and financial team is very professional and Family friendly. Explained every prs and cons that is helpful to make dexlcidion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my new car at Lexus Wazata, Minnesota, Highly...

I bought my new car at Lexus Wazata, Minnesota, Highly recommend the dealer and seller Anastasia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department always does good work however...

Service department always does good work however dealership is not customer friendly. This is a change & disappointing for long time customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic experience really enjoyed the whole process...

Fantastic experience really enjoyed the whole process Becky and finance was outstanding. Love their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I waited in the guest lounge. Joe Lushune Came...

I waited in the guest lounge. Joe Lushune Came back three times to update me. He asked me if I wanted a loaner but I was so comfortable I refused. Joe could not be any nicer. By the time I left I felt like I made a new friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.