Reviews
I was treated very well with the service from Celeste.
I was treated very well with the service from Celeste. She made sure my extended warranty covered the repair and kept me up to date on service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bob, we're happy to hear you had such a positive experience with Celeste! Please let us know if there is anything else we can do for you; we are more than happy to help!
Stress free buying! Bought a car for my daughter at...
Stress free buying! Bought a car for my daughter at Walser, took way too long and they really put on the pressure to buy extended warranties & other add-ons. At Lexus of Wayzata, they explained your options and there was zero pressure to buy any of them. And I live my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Everyone at the dealership was professional and friendly...
Everyone at the dealership was professional and friendly toward me. I got to test drive my vehicle minutes after walking in and was able to complete my purchase quickly and smoothly. The salesman I worked with the most, John MacEachern, was kind and transparent with me while walking me through my vehicle's history. I felt respected and well-informed throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Jon provided excellent service - I had a very pleasant...
Jon provided excellent service - I had a very pleasant experience I would recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I came in this evening and I can’t remember who helped me...
I came in this evening and I can’t remember who helped me but Lexus customer service is always off the charts. I came in for routine service and when I received my car it was nice and clean. Also it’s winter so there’s lots of salt stains on the floor mats. Came back to the front floor mats clean! I’m so happy and feel very well taken care of. I appreciate the service Lexus. You have a great team 🙌❣️🙏🏻
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out to us if there's anything more we can do!
This review is for Bob. He took really good care of me...
This review is for Bob. He took really good care of me while my car was in. He listened with compassion and related to me about our craziness in perfection of our vehicles. Bob was so kind and so easy going. He was also very professional and seems to love his job. Bob is my favorite 🏆
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Bob to be so supportive during your experience here at Lexus of Wayzata. Please don't hesitate to reach out if there's anything additional we can do for you.
I love working with Lexus of Wayzata. Their service,...
I love working with Lexus of Wayzata. Their service, workmanship and facility are all excellent. I have had only good experiences with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fun experience with all staff who worked as a team ! Joe...
Fun experience with all staff who worked as a team ! Joe , Tim, Eric and others who helped were very excited for us and made it a great experience !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rita, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone was very helpful, great atmosphere with good...
Everyone was very helpful, great atmosphere with good people - especially chris. Easy to visit Thanks Bob McWhite
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Professional and highly effective and efficient team;...
Professional and highly effective and efficient team; recommended for sale and lease considerations - best in the Netro region.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.