Lexus of Wayzata

Thomas Campbell went the extra mile to help me, especially when there were no loaner cars. You guys really need to change your policy about these complimentary loan cars.

Extremely happy with the care and service of my Lexus. Devon Carslson. He is very knowledgeable and always professional. Chris Doyle makes it convenient to get my car serviced.

Very pleasant experience. Loved driving the new suv for three days. Makes me think a new car might be in my future. Nice people. Didn’t feel pressured.

Appt was easy to set up. Work required was done quickly and efficiently. Everyone I encountered was pleasant and friendly, Always a pleasure to be here.

I let them know ahead of time that my time was valuable and I didn’t want to negotiate all day and they respected my time and negotiated faithfully and honestly.

Quality people selling a quality product and providing quality service. I have the highest regard for Lexus of Wayzata. 100% recommendation!! I will be back again. Have bought 4 vehicles and all have been everything I wanted.

Happy with the work performed. The service was quick and seamless to drop off and pick up. But this is the second visit with no wash, floor mat and tags left in car etc. Not a big deal but both times it seems like the service team just doesn't care. First time it was blamed on the valet kids being lazy on a Saturday. This time it was "the construction dust got the best of your car. Oh we didn't wash it either". He was nice enough to offer a wash if I wanted to come back. But that's not the point, I can go get an oil change anywhere. I bring it to the nice fancy Lexus dealer for the experience and service. I work full time during their business hours and really don't like using my Saturday to drive 20 minutes for a make up car wash. I will continue to bring my car to Lexus because I am confident in their techs doing the right thing when it comes to working on it and using the right parts but I'm hoping third times the charm with the service! I was a service advisor myself for many years and I'd never let a car leave my shop covered in cement dust let alone even a floormat left in it. Guess we'll find out in 5k miles when I need an oil change again.

Easy to work with Russ. He doesn't try to sell me what I don't want which makes making a deal much easier. This was the fourth car I bought from him going back about 15 years. Tech expert, Eric Baumann was very good, as he covered all the questions I had written down before meeting with him.

I had a good experience with multiple sales reps, but my final decision was with Tim Ha. He was very friendly and helpful in explaining all the features of the vehicles. And best of all he is bilingual which is an asset to the dealership and helps Southeast Asian buyers feel welcome.

I have leased Lexus automobiles for maybe 25 years. The dealership has always been great to me. In the finance department Becky Stenson is fabulous.