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Lexus of Wayzata

(2,434 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 221-6737 (888) 221-6737
Used (888) 222-8467 (888) 222-8467
Service (888) 225-2151 (888) 225-2151

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wayzata from DealerRater.

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We were in the market for a new car to lease, and were...

We were in the market for a new car to lease, and were really on our way to another dealership but thought we'd check out what Lexus has to offer. We had limited time because we wanted to get to the other dealership. We really just wanted to know what the range of lease costs would be on a new Lexus, and decided that if we didn't have the information we needed within 30 min. we would leave. We were introduced to Joe Nathanson. Joe provided us with all the information we needed, plus some options we didn't even know were available, within less than 10 minutes. It was the best sales experience we have ever had when purchasing a vehicle. We did end up staying a little longer than 30 min. as we took a test drive. After a brief visit to the "other" dealership we went back to Lexus of Wayzata and finalized our decision to lease a new Lexus UX250h.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Phil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Overall, an excellent experience. We did not feel...

Overall, an excellent experience. We did not feel pressured during the shopping/purchasing process and our salesman was able to answer any questions we had. I’d go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Thank you Bob. And thank you Eric too .You are the best ....

Thank you Bob. And thank you Eric too .You are the best . Great service and friendly for us .They are like their new car. See you in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Everyone we encountered were top notch. Our sales rep,...

Everyone we encountered were top notch. Our sales rep, Bob Horwitz was knowledgeable, helpful and very accommodating. His follow up was great. Highly recommend Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Denis, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Just purchased a 2021 Lexus GX460, my third GX. This in...

Just purchased a 2021 Lexus GX460, my third GX. This in addition to my wife's ES330 make us repeat customers for both Lexus sales and service. Bob Horwitz was great to work with in choosing the SUV (make it like our last one), helping on pricing, and delivering in our time frame. Thanks Bob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tom, thank you for your positive review. We're glad to hear that you found Bob here at Lexus of Wayzata so helpful in the purchase of your new 2021 Lexus GX460. We hope you continue to choose us for all your automotive needs. Take care!

Outstanding courtesy and service. The dealership is not...

Outstanding courtesy and service. The dealership is not only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more competitive than you would think.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

Bob ,He is very nice and helpful .I purchased my first...

Bob ,He is very nice and helpful .I purchased my first Lexus from wayzata .I am really like it , if i buy another one i will come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I needed a car quickly and even with the current low...

I needed a car quickly and even with the current low inventory got the perfect car for me! I received excellent instructions for managing the new technology in the car and the whole experience was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope to see you again!

Joe was enthusiastic, professional,very helpful and easy...

Joe was enthusiastic, professional,very helpful and easy to work with. Nathan helped acclimate me to my new vehicle which I very much appreciated. Also appreciated the helpful financial advice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Julies, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. Feel free to reach out to us if you need anything. Have a wonderful day.

I purchased my first Lexus from Lexus of Wayzata in 1997....

I purchased my first Lexus from Lexus of Wayzata in 1997. Over the last 24 years we've purchased 4 more Lexus vehicles. I have been extremely satisfied with each experience and will continue to do business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Barbdenny, thank you for your kind words and this wonderful review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!