Reviews
Overall I was pleased, but there were some hiccups. The...
Overall I was pleased, but there were some hiccups. The Financing process took way too long and my monthly payments ended up higher than promised.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Lexus dealers and customer services are the best! Today...
Lexus dealers and customer services are the best! Today Doug Evans who is excellent consultant. We enjoy the service. And the rental car gentleman who did good job too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, thank you for your support! We're happy Doug and the team could help. We hope to be of service to you again! Take care!
I’ve been a customer of Lexus of Wayzata for 17 years and...
I’ve been a customer of Lexus of Wayzata for 17 years and 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs. Take care!
Cal was very good at what he does, the buying process was...
Cal was very good at what he does, the buying process was very easy, and very pleasant with Cal. Will do business in the future with him again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Our family has been going there to buy cars and for...
Our family has been going there to buy cars and for maintenance for over 17 years and I can say that with a very few exceptions, we have had a great experience and continue to buy cars from them as a testament towards our satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeffaogren, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Welcoming, friendly dealership.First class service...
Welcoming, friendly dealership. First class service answering all questions and presenting various purchase options. Sales staff is patient and accommodating of difficult schedules. Best experience buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Liliana, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
very knowledgeable and professional. Christian made sure...
very knowledgeable and professional. Christian made sure I was comfortable, while U test drove a few options after considering a new Lexus for the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!
Have bought two cars from Wayzata Lexus and have been...
Have bought two cars from Wayzata Lexus and have been very happy with them. Their service department goes above and beyond as well. Wish we lived closer though.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs. Take care!
I was very pleased with my experience purchasing a car...
I was very pleased with my experience purchasing a car from this Dealership. Erin Fellows, salesperson made the buying experience very pleasant. Listened to my needs/ requirements and had excellent follow up.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kathy, thank you for your support! We're happy Erin could help. We hope you continue to choose us for all your automotive needs! Take care!
Lexus was professional on all fronts. Look feel and...
Lexus was professional on all fronts. Look feel and service. Both my wife and I had a great experience. We came for one vehicle and left with two.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Benjilek, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!