Concord Nissan

Great place to be and work at friendly environment. Everyone gets along to work together

FRIENDLY AND KNOWLEDGEABLE. I ALWAYS DEAL WITH THE SAME ADVISOR AND TECHNICIAN ANDY. HE HAS WORKED WITH ME AND MY VEHICLE FOR MANY YEARS. HONEST AND EXPLAINS EVERYTHING.

Friendly staff and quick service. Great neighborhood dealer! My service was completed in a very professional manner.

Great customer service all the way from the moment I walked in to the time I left.

Went to service for detailing and tire inspection.came out ddnt check my tire at all and notice that one of my cover slide had crack on it they wont take any responsability for it.the big guy on the service department ( ddnt get his name) seemed like doesnt like his job.cant even smile a bit and not helpful at all.no sense of customer service ...

My experience buying and obtaining the car was awesome. However, once I had my vehicle it went downhill. They took two automatic payments out the very first month (May 2025), and they STILL HAVE NOT REIMBURSED ME for taking the extra payment. I was put on hold on three different occasions for over 30 minutes, and I still go assistance. Still getting the runaround and still short $600 I didn't have to spare. Just unbelievable. Strongly suggest you do not finance through Nissan -- it's a NIGHTMARE!!!!

We stopped by “to look”. Jay showed us our options. He was very kind and very knowledgeable. Car sales been stereotypically have a bad rap, but Jay did nothing but ask questions. He never assumed he never pushed. Jay also went to great lengths to find us our best financing. Tristan was great and super efficient at closing and we left with a car. We will be back to this dealership in the future and we can’t recommend them enough. Thank you, Concord Nissan! We appreciate you!

I was recommended to try Concord Nissan from a colleague, instead of the other Nissan dealership I normally deal with. I was referred to Deven. He was EXCEPTIONAL 🤩🤩🤩🤩🤩, by this I mean I felt like he went above and beyond. Not one time did I feel pressured into buying a vehicle. Truthfully, I bought the vehicle because I was treated nicely, respectfully, and that my business is appreciated, because I did stop somewhere else first and ended up leaving because nobody came to even assist me. Deven's customer service and a great car 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩. I will ALWAYS recommend to go see Deven first, save you time, money, and have you driving today. 😊

1st time ever buying a car and not having buyers remorse. After researching Nissan Kicks I told Jay Sahar what I wanted and was willing to spend “out the door” price. He called me back the next day and said if you’re still in the market, I have your car. He picked me up from Bart in “my car”. It had all the safety features I required. Next up Tristan from Finance. I was paying cash but my wire xfer was a day late so I needed to put more than $2500 on my credit card. Tristan OK’d the extra $$ and I was on my way. I live in Oakland but traveling to Concord was well worth it. When I got home my son jumped for joy after seeing his new Nissan Kicks with the new car smell.

The first I entered, Hussain was a great explainer, great helper, tried hard to find what I want in professional way. Thank you so much