Skip to main content

Glenn Polk Chevrolet Buick GMC of Gainesville

(129 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (940) 213-4093 (940) 213-4093
Used (940) 213-4095 (940) 213-4095
Service (888) 711-4415 (888) 711-4415

Reviews

(129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenn Polk Chevrolet Buick GMC of Gainesville from DealerRater.

Want to share your experience with this dealership?

Write a review

Paulo services all my trucks and always does excellent

Paulo services all my trucks and always does excellent work. Definitely will always recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate that, Adalberto. Paulo will be glad to hear your kind words. He takes great pride in keeping your trucks running strong and delivering dependable service every time. We’re grateful for your trust and the recommendations.

As usual Jonathan and David have been amazing and make

As usual Jonathan and David have been amazing and make buy a car easy and stress free! One of the best buying experiences, again. Thank you isn’t even close to what we feel. Thank you to both of you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. That’s such a wonderful compliment to Jonathan and David. They both take pride in making the buying process easy and enjoyable, and it sounds like they hit the mark again. We’re so grateful for your continued trust and support. Enjoy that new ride!

JP was very helpful!

JP was very helpful! He was extremely knowledgeable on the vehicle. He was a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kelly. Really appreciate you sharing this. JP will be glad to hear your kind words. He knows his vehicles inside and out and always aims to make the process enjoyable. We’re grateful for your trust and hope you’re loving your new ride.

Made the buying process simple.

Made the buying process simple. They were attentive to our needs and flexible on the financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. That’s exactly how we want every experience to feel — simple, attentive, and flexible. We appreciate you giving us the opportunity to earn your business and hope you’re loving your new ride.

JP did a great job, easy to work with and got me wrapped

JP did a great job, easy to work with and got me wrapped up in a timely manner. He is very knowledgeable about the truck and the electronic systems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Toby. I really appreciate you sharing this. JP will be thrilled to hear your feedback. He takes a lot of pride in knowing his trucks inside and out, and it sounds like he delivered exactly the kind of experience we aim for. Enjoy that new ride, and we’ll be here when you’re ready for the next one.

Pallo was great and the truck was fixed correctly without

Pallo was great and the truck was fixed correctly without any more issues to speak if

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris! I’m glad Paulo got your truck fixed up right and that everything’s running smoothly now. He takes a lot of pride in getting things done the right way, and we appreciate you trusting us with your vehicle.

From the first phone call to our first test drive,

From the first phone call to our first test drive, Jonathan kept us satisfied and gave us an excellent experience. He explained vehicle details, did research to give us what we wanted, it was no hassel and he made sure we were happy. The entire crew at the dealership treated us like family and we brought home our beautiful red Tahoe that we love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! I’m so glad Jonathan and the team made the whole process easy and enjoyable from that first call to driving off in your beautiful red Tahoe. It’s great to hear you felt treated like family...that’s exactly what we want for every customer. We’re thrilled you love your new ride!

Consumer response

Thank you all for being kind and humble. Pleasant experience.

Friendly, fast service.

Friendly, fast service. I was greeted promptly upon arriving at my appointment and serviced quickly. In and out in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Katrina! I’m so glad Theresa and the team got you greeted and taken care of right on time. Friendly, fast service is exactly what we aim for, and it’s great to hear your visit was smooth from start to finish. We appreciate you coming to see us!

Great customer service and they were very quick with my

Great customer service and they were very quick with my maintenance.. plan on being a repeat customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! I’m glad Theresa and the team got your maintenance taken care of quickly and made the experience a good one. We’ll be ready to take care of you again next time...we are grateful to have happy repeat customers!

Excellent service in a timely fashion .

Excellent service in a timely fashion . Thank you for your help and especially Teresa in customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cynthia! We’re glad the service was completed efficiently and that Theresa made such a positive impression. She does a great job taking care of our guests, and we’re grateful for the opportunity to serve you.