Reviews
The service throughout my visit was excellent, the
The service throughout my visit was excellent, the attentive staff made the proccess simple and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the compliments, Daniela! We're so grateful to have your support and look forward to serving you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of San Juan
Pricilla and Rachel, both were very helpful and got the
Pricilla and Rachel, both were very helpful and got the work done, very happy customer like us. Awesome job !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Htrevino, thank you for taking the time to write this thoughtful and encouraging feedback for Priscilla and Rachel! We love what we do and always want everyone to have an unmatched experience, so we will be sure to commend them for doing such a great job. The next time you are in need of assistance with your vehicle, please do not hesitate to let us know; we are always happy to help! :) - The Team at Mercedes-Benz of San Juan
Staff people is very professional I am really pleased to
Staff people is very professional I am really pleased to be a costumer of Mercedez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the love, Maria! We feel so lucky to be your favorite, and we cannot wait to have the opportunity to serve you again in the future. Have an amazing day! :) - The Team at Mercedes-Benz of San Juan
It’s a pleasure to have my car care from the dealership
It’s a pleasure to have my car care from the dealership they always do the best and even when I went just to take care of the car battery I decided to buy a new Mercedes’ I’m happy I have a new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, it was a pleasure to work with you as well! Thank you so much for giving us the opportunity to provide an exceptional experience. We love serving awesome clients like you and hope to see you again in the future! :) - The Team at Mercedes-Benz of San Juan
I love my Mercedes car, and all the staff is really kind and professional
As always, excellent customer service, fast vehicle
As always, excellent customer service, fast vehicle maintenance, and overall pleasant experience. Aaron is always so great to work with. Another customer riding home with me in the courtesy van also expressed the same sentiments for Aaron ❤️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jen, you are too kind! We love seeing our awesome team members get awesome recognition like this, and we will be sure to relay your kind message to Aaron! If there is anything we can assist with in the future, please do not hesitate to let us know. Thank you so much and happy cruising! :) - The Team at Mercedes-Benz of San Juan
Very friendly helping people, took very good care of us,
Very friendly helping people, took very good care of us, would definitely go back in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the uplifting review, Cynthia! It's wonderful to see that your experience was nothing short of perfection, and we greatly appreciate your supportive compliments. Thank you so much and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan
Priscilla was very helpful.
Priscilla was very helpful. Answered all of my questions and got the work done. I wish there was more people like her. Will definitely come back for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jav, what a nice compliment you have left for Priscilla! We consider ourselves very lucky to have her as part of the team, and we will be sure to relay your generous message to her. Thank you so much for supporting us, we're so glad to see you enjoyed your experience! :) - The Team at Mercedes-Benz of San Juan
Always a pleasure to work with Priscilla.
Always a pleasure to work with Priscilla. Gabriel, in service and Josh are both stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this kindhearted feedback for Priscilla, Gabriel, and Josh! We are so grateful for your support and hope to see you again next time. :) - The Team at Mercedes-Benz of San Juan
service was very professional and courteous.
service was very professional and courteous. They had great communication and I was advised of all work to be performed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is excellent to hear! Our team is always hard at work to provide flawless experiences to each client, so we will be sure to share your positive feedback with Priscilla and the rest of the team. Thanks so much for visiting us and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan
great service
Very good service and friendliness.
Very good service and friendliness. The prices for labor and parts are hiigh. Quality is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Jose! We are happy to see that you were overall satisfied with the services provided by our team. We work diligently to ensure that every client has a flawless experience from start to finish, so I am eager to know what we could have done better to earn that 5th star from you. At your leisure, please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your visit. Thank you again and I hope to hear from you soon! :) - Timothy Shook, COO