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Stevenson Hendrick Mazda Wilmington

(1,386 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Very courteous and helpful. Kept me up to date on car...

Very courteous and helpful. Kept me up to date on car diagnostics and service needed. Service completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Stephanie, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - as timely as your service is complete, Heather & Jeremiah ensure a lifetime of just that accommodating experience! We look forward to welcoming you again soon in Service!

Been a service customer for 5 years with my CX9 &MX5 and...

Been a service customer for 5 years with my CX9 & MX5 and have always been highly satisfied with customer service and quality of work performed. The new Mazda facility is top notch, and matched by the staff of techs, sales, and customer service associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tal, thank you so much for taking your time to share such top-notch feedback with us on behalf of Heather, Trey, Cody, & our team, especially of our brand-new dealership, at Stevenson-Hendrick Mazda! We look forward to welcoming you for another 5 years & beyond with just that 5-star experience!

Purchased a 2017 Jeep Wrangler. Process was 5-star all...

Purchased a 2017 Jeep Wrangler. Process was 5-star all the way through. Great deal, great folk. Max Cunningham was awesome as was the rest of the entire staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Donna & Pete, all the way around at Stevenson-Hendrick Mazda, Max, Brian, & our team always strive to deliver just that awesomely stellar experience! We really appreciate you taking your time to share with us & look forward to welcoming you both again soon in Service!

Excellent customer service. All staff I have dealt with...

Excellent customer service. All staff I have dealt with are knowledgeable and follow through with requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cathy, at Stevenson-Hendrick Mazda, Royce, Tracy, Heather, & Cody know our cars as thorough as they know how to deliver just that excellent customer care you & your Mazda deserve! We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

I absolutely love and recommend Stevenson Mazda of...

I absolutely love and recommend Stevenson Mazda of Wilmington the customer service alone will keep me coming back for years to come. Heather, Trey and Cody have been great to us when it comes to having our car serviced. They go above and beyond. Next year when we decide to get a new car I will definitely be going to Stevenson mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vic, at Stevenson-Hendrick Mazda, you can always rely on Heather, Trey, & Cody to deliver just that above & beyond experience for years to come! We really appreciate you taking your time to share absolutely lovely feedback with us & look forward to welcoming you again next year!

The staff is wonderful. I have had excellent service when...

The staff is wonderful. I have had excellent service when it was needed. It has been easy to deal with all the staff from buying my car to servicing it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share your wonderful feedback with us & look forward to seeing you again soon in Service!

Very nice easy to work with! Leah was fantastic customer...

Very nice easy to work with! Leah was fantastic customer service and special care for details

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice and clean atmosphere. Explained what needed to be...

Nice and clean atmosphere. Explained what needed to be done. Gave what discounts that were available. Went over the bill. Attendants were helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reginald, thank you so much for taking your time to share your great feedback with us, especially on behalf of our brand-new dealership - at Stevenson-Hendrick Mazda, Trey & Heather always strive to lower the cost but never just that attentive experience! We look forward to seeing you again soon in Service!

They are very friendly, do a good job, and reasonable...

They are very friendly, do a good job, and reasonable price. I trust them to keep my car running for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Teresa, at Stevenson-Hendrick Mazda, you can always rely on Trey & Cody for a lifetime of just that great experience for both you & your car :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

My experience was great! The customer service,...

My experience was great! The customer service, hospitality, everything was just perfect! Thanks for the great opportunity

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Emanuel, thank you so much for the great opportunity to deliver an experience with Leah, Jared, & Tracy as perfect as your brand-new car! We really appreciate you taking your time to share your feedback with us at Stevenson-Hendrick Mazda & we look forward to seeing you again soon in Service!