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Stevenson Hendrick Mazda Wilmington

(1,386 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Wonderful Car Buying Experience

Great buying experience both Natalia and TJ were super helpful and resourceful. Definitely would recommend to friends and family they are trusted dealership and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jasmine & Kurt, at Stevenson-Hendrick Mazda, you can always trust Natalia, Logan, TJ, & Paul to deliver an experience as great as your Mazdas drive! We really appreciate you taking your time to share with us & look forward to welcoming you again soon when the third time's a charm ;)

Very pleasant and kind people who were not pushing me to...

Very pleasant and kind people who were not pushing me to buy. Instead they helped me find exactly what I was looking for and gave me an awesome deal towards my trade in. Constant contact with me yo work with me rather than me working for myself on finding a vehicle which made my day easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Glenn, we're so pleased to know your experience with Bryce & Tracy is as easy as your brand-new truck drives! We look forward to welcoming you again soon in Service for a visit just as awesome!

Royce Autry was very helpful in finding the type of...

Royce Autry was very helpful in finding the type of car I wanted. F and I also informative and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Tim, thank you so much for taking your time to share such stellar feedback with us - no matter how far the search, you can always find just that customer-oriented experience with Royce, Jared, Heather, & Cody at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon in Service!

Consumer response

I must pay for my current car before I buy another from Royce.

From the first day I went there I dealt with a sales lady...

From the first day I went there I dealt with a sales lady named Natasha who is very nice and very pleasant and very helpful. I went back the next day to have Apple play installed in my CX five and I dealt with Madison who is very pleasant very knowledgeableI would recommend this dealership and their personnel to anyone who’s looking to buy a Mazda it was nothing but a pleasant experience and I can’t thank him enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

I really appreciated and enjoyed my interaction with Madison she was very personable and very knowledgeable about my vehicle . Your dealership should be very thankful for Madison.

Called the dealership the day before and told them...

Called the dealership the day before and told them exactly what i wanted and drive off with the car and a way better deal i could’ve imagined, thanks to the manager Logan, the sales consultant Nabil and the finance genius paul, best dealership i’ve been to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Adrian, thank you so much for taking your time to share the best feedback with us - at Stevenson-Hendrick Mazda, Nabil, Logan, & the Genius, Paul, always ensure you drive-off in style with a smile :) We look forward to welcoming you again soon in Service!

Wicked awesome

Very kind and helpful. Wasn't too pushy about buying. Amazing experience. Was always there to help when i needed information. And was very very proffesional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alex & Jordan, we couldn't deliver just that stellar experience without wicked awesome customers like you! We really appreciate you both taking your time to share with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

I just want to give a special thanks to Nabil who help me...

I just want to give a special thanks to Nabil who help me with the purchase of my car. He even went and got me coffee and delivered the car to me. Now THAT IS SERVICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Paul, a welcome as warm as your coffee is always here for you with Nabil & TJ at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share such sweet feedback & look forward to seeing you again soon in Service for a visit just as special!

Consumer response

Many Thanks

Back at Mazda before Christmas, great to see familiar...

Back at Mazda before Christmas, great to see familiar faces. Giving TJ a reindeer yellow duck. Madison is THE BEST. Jeremiah has the best beard in the USA 🎅🏽🎅🏽🎅🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cynthia, at Stevenson-Hendrick Mazda, every day's Christmas for TJ, Madison, & Trey with such joyous customers like you, your reindeer duck, & Jeremiah's unrivaled beard ;) We really appreciate you taking your time to share the BEST feedback with us & look forward to greeting you with Merry Mazda Me mories again soon💝

Merry Mazda with Madison, TJ, & Jeremiah🎅🏽

Back at Mazda before Christmas, great to see familiar faces. Giving TJ a reindeer yellow duck. Madison is THE BEST. Jeremiah has the best beard in the USA 🎅🏽🎅🏽🎅🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cynthia, at Stevenson-Hendrick Mazda, every day's Christmas for TJ, Madison, & Trey with such joyous customers like you, your reindeer duck, & Jeremiah's unrivaled beard ;) We really appreciate you taking your time to share the BEST feedback with us & look forward to greeting you with Merry Mazda Memories again soon💝

Was the most Custer experience that I have had ever in 64...

Was the most Custer experience that I have had ever in 64 years being alive from Alex my salesman to the lady in repair, to the gentleman in mechanic, the gener manager in sales, we were so happy with all of them, You have some great people don’t lose them,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Judith & Tom, no matter the time, Alex, Brian, TJ, Jeremiah, Heather, Madison & our Stevenson-Hendrick Mazda team strive to ensure just that customer-oriented experience all year round! We really appreciate you taking your time to share such praise with us & look forward to seeing you again soon in Service for a visit just as lively!